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Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

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Helpdesk software for Marketing industry

Don’t hesitate when the opportunity calls! Answer it with LiveAgent – the most reviewed and #1 rated help desk software for SMB in 2019.

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Improve your marketing efforts with LiveAgent

Improve your marketing efforts with LiveAgent

Go omnichannel

Give your customers the freedom to contact you on any channel they like– whether it’s live chat, email, the phone, or social media.

Go omnichannel

Boost conversions

Boost your conversions by 26% by taking advantage of website visitor monitoring, real-time chat, and proactive chat invitations.

Boost conversions

Create a memorable CX

Show your customers that you care by providing personalized, knowledgeable, and quick support.

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Create a memorable CX
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Convert strangers to customers

Build on the momentum you created with that amazing marketing campaign and convert strangers & visitors into future leads & customers. Use the potential of help desk software – especially live chat & knowledge base – to give them space to ask questions and get the answers.

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Improve your conversions

Placing real-time live chat on your website can prove as one of the game changers for your business. Providing human connection can increase your conversion rates, build bigger base of loyal customers, grow your business and also increase your revenue.

Give customers freedom to choose

Lead nurturing and brand advocacy should play crucial role at your marketing department. Taking care about existing customers is much easier than gathering new ones. Give your customers different options of reaching you and forget about the regular, ol’ fashioned mails. Connect with them with LiveAgent for marketing leaders.

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Save more with LiveAgent

Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and discover the positive impact of the implementation of help desk software on marketing and telecommunications.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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FAQ

Why should a marketing agency have help desk software?

Having help desk software is excellent for a marketing agency since it helps you gather information about your clients' needs, which will help you to provide stellar customer service.

Why should your marketing agency choose LiveAgent as help desk software?

LiveAgent is an advanced, affordable, and feature-rich help desk software that enables you to provide more efficient support as it is designed to handle cases from multiple channels in a single interface. It also automates many tasks, so your agents have more time to resolve issues.

How can your marketing agency benefit from LiveAgent?

Help desk software can provide your company with several benefits that will help your business run more efficiently. For example, the right help desk software can increase your company's customer satisfaction, make your customer support more efficient, and increase your agents' productivity.

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