Discover how LiveAgent improves your telecoms business.
- ✓ No setup fee
- ✓ Customer service 24/7
Used by
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
Improve your marketing efforts with LiveAgent
Go omnichannel
Give your customers the freedom to contact you on any channel they like– whether it’s live chat, email, the phone, or social media.
Boost conversions
Boost your conversions by 26% by taking advantage of website visitor monitoring, real-time chat, and proactive chat invitations.
Create a memorable CX
Show your customers that you care by providing personalized, knowledgeable, and quick support.
Convert strangers to customers
Build on the momentum you created with that amazing marketing campaign and convert strangers & visitors into future leads & customers. Use the potential of help desk software – especially live chat & knowledge base – to give them space to ask questions and get the answers.
Improve your conversions
Placing real-time live chat on your website can prove as one of the game changers for your business. Providing human connection can increase your conversion rates, build bigger base of loyal customers, grow your business and also increase your revenue.
Give customers freedom to choose
Lead nurturing and brand advocacy should play crucial role at your marketing department. Taking care about existing customers is much easier than gathering new ones. Give your customers different options of reaching you and forget about the regular, ol’ fashioned mails. Connect with them with LiveAgent for marketing leaders.
Save more with LiveAgent
Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.
Over 21,000 businesses can't be wrong
See our success stories and testimonials and discover the positive impact of the implementation of help desk software on marketing and telecommunications.
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
FAQ
Why should a marketing agency have help desk software?
Having help desk software is excellent for a marketing agency since it helps you gather information about your clients' needs, which will help you to provide stellar customer service.
Why should your marketing agency choose LiveAgent as help desk software?
LiveAgent is an advanced, affordable, and feature-rich help desk software that enables you to provide more efficient support as it is designed to handle cases from multiple channels in a single interface. It also automates many tasks, so your agents have more time to resolve issues.
How can your marketing agency benefit from LiveAgent?
Help desk software can provide your company with several benefits that will help your business run more efficiently. For example, the right help desk software can increase your company's customer satisfaction, make your customer support more efficient, and increase your agents' productivity.
Helpdesk software for E-commerce industry
LiveAgent is a help desk software designed for the e-commerce industry. It can boost customer advocacy, cut response times, and reduce ticket volume. It comes with no setup fees and offers 24/7 customer service. You can start with a free trial of either 7 or 30 days, depending on whether you use a free email or a company email. LiveAgent is the most reviewed and #1 rated help desk software for SMBs in 2019.
Helpdesk software for Accounting & Legal industry
LiveAgent is a help desk software that is highly reviewed and rated #1 for SMBs in 2019. It provides benefits like boosting customer advocacy, cutting down response times, and decreasing ticket volume. LiveAgent aims to enhance assets for businesses in the accounting and legal industry. There is no setup fee, and customer service is available 24/7, with a free trial period of either 7 or 30 days.
Help desk software for agencies
LiveAgent is a leading help desk software that can dramatically reduce operational tasks and improve customer experiences. It is highly rated and customizable to fit individual business needs. Users can enjoy free trials without needing a credit card and can cancel at any time. LiveAgent can generate more revenue, improve satisfaction, and boost customer loyalty to your brand.
Help desk software for enterprise businesses
LiveAgent is a help desk software for enterprise businesses that offers a free trial for 7 or 30 days. It is highly rated and reviewed, and aims to improve customer satisfaction and boost revenue by providing lightning-fast responses and creating memorable customer experiences. It is fully scalable, adaptable, and customizable according to individual needs, and has no setup fee or requirement for a credit card. Customer service is available 24/7 and there is an option to cancel anytime.
Help desk software for solopreneurs
LiveAgent is a help desk software that can be fully customized to fit your business needs. It offers a 14-day free trial with no setup fee or credit card required. Using LiveAgent can boost customer satisfaction by improving response times, generating more revenue, and increasing customer loyalty. It is rated as the #1 help desk software for SMB in 2020.
Valuable in every single industry
LiveAgent is a highly rated help desk software for SMBs that aims to improve customer satisfaction through faster response times and reduced ticket volume. It offers a free trial and no setup fees with customer service available 24/7. LiveAgent can boost advocacy by creating a positive customer experience with its knowledge base and automated ticket routing. Overall, it is valuable for any industry looking for a better helpdesk software solution.
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