Create a positive CX that will make your customers talk.
Improve first response rates with automated ticket routing.
Reduce the influx of support tickets with a knowledge base.
Give your customers the freedom to contact you on any channel they like– whether it’s live chat, email, the phone, or social media.
Boost your conversions by 26% by taking advantage of website visitor monitoring, real-time chat, and proactive chat invitations.
Show your customers that you care by providing personalized, knowledgeable, and quick support.
Placing real-time live chat on your website can prove as one of the game changers for your business. Providing human connection can increase your conversion rates, build bigger base of loyal customers, grow your business and also increase your revenue.
Lead nurturing and brand advocacy should play crucial role at your marketing department. Taking care about existing customers is much easier than gathering new ones. Give your customers different options of reaching you and forget about the regular, ol’ fashioned mails. Connect with them with LiveAgent for marketing leaders.
Having help desk software is excellent for a marketing agency since it helps you gather information about your clients' needs, which will help you to provide stellar customer service.
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