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Boost advocacy

Create a positive CX that will make your customers talk.

24%

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Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

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Helpdesk software for Marketing industry

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Improve your marketing efforts with LiveAgent

Go omnichannel

Give your customers the freedom to contact you on any channel they like– whether it’s live chat, email, the phone, or social media.

Boost conversions

Boost your conversions by 26% by taking advantage of website visitor monitoring, real-time chat, and proactive chat invitations.

Create a memorable CX

Show your customers that you care by providing personalized, knowledgeable, and quick support.

Convert strangers to customers

Build on the momentum you created with that amazing marketing campaign and convert strangers & visitors into future leads & customers. Use the potential of help desk software – especially live chat & knowledge base – to give them space to ask questions and get the answers.

Improve your conversions

Placing real-time live chat on your website can prove as one of the game changers for your business. Providing human connection can increase your conversion rates, build bigger base of loyal customers, grow your business and also increase your revenue.

Give customers freedom to choose

Lead nurturing and brand advocacy should play crucial role at your marketing department. Taking care about existing customers is much easier than gathering new ones. Give your customers different options of reaching you and forget about the regular, ol’ fashioned mails. Connect with them with LiveAgent for marketing leaders.

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See our success stories and testimonials and discover the positive impact of the implementation of help desk software on marketing and telecommunications.

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Related Articles to Marketing & Telecommunications

New analytics reports

Thanks to LiveAgent we can handle more support requests than ever without the need to extend number of support agents. Have a look at the chart.

Need to increase response speeds?

Improve your response speed by 26% with LiveAgent. Your customers will be delighted and your sales will increase. Try LiveAgent today.

Looking for a Vision alternative?

LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits.

For agents, they act as a reminder about the ticket that they have generated, but yet needs to be solved. This helps them work better.

E-mail notification

Email notifications are essential for effective communication and customer support. LiveAgent offers customizable email notifications for agents and customers, improving communication and providing quick updates.

Moving from Smartsupp to LiveAgent?

LiveAgent is a comprehensive customer service software that improves response speeds, customer engagement, and loyalty. It offers various features and affordable pricing, making it a recommended alternative for businesses looking to enhance their customer experience.

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