Start offering real-time assistance to your shoppers today.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Used by
Hello, I’m John, how may I help you?
I’d like to check my order status.
No problem, please provide me with your order ID.
My order ID is GQ34566
Stay in the moment
Connect with your customers in real-time directly on your Shopify online store. With a super fast and easy integration, you can start chatting instantly.
Live chat support benefits
Live chat has become a preferred communication platform for online shoppers while browsing and buying online. LiveAgent’s chat support offers remarkable benefits for your team to provide more efficient and personalized customer service.
Reduced volume of incoming tickets and requests
Increased engagement and sales rates
Improved effect on customer experience
All support channels under one roof
LiveAgent’s help desk software integrates with multiple communication channels and offers nearly 200 features.
Primary features
Over 30,000 businesses can't be wrong
See our success stories and testimonials to find out how LiveAgent can boost your customer support and increase the happiness of your business partners.
A very feature packed live chat solution
“Live chat works well, and I look forward to being able to chat in different languages with potential prospects.”
The best results for money spent
LiveAgent is the most reviewed, and #1 rated help desk software for SMB in 2023. Stay connected with your customers on all communication channels, with additional features.
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 3 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 40 email addresses
- 10 live chat buttons
Free
- 7 days ticket history
- 1 email address
- 1 chat button
- 1 contact form
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
FAQ
What is an excellent live chat for Shopify websites?
What features does LiveAgent live chat offer?
LiveAgent is a feature-rich help desk solution that offers live chat features such as internal chat, chat embedded tracking, real-time typing view, online visitors, chat history, chat overview, and more.
The LiveAgent support portal offers a wide range of features for customer support, including a ticketing system, live chat, social helpdesk, and voice helpdesk. The portal includes resources such as technical support, video tutorials, customization options, and billing and payment information. Popular articles cover REST calls, external forwarding, API references, Facebook integration, and creating chat buttons. LiveAgent is accessible from anywhere in the cloud with SSL safety, and offers a free trial.
Introducing LiveAgent’s new AI-powered feature in the works
LiveAgent, a customer service software, recently received 19 awards in Q1 of 2021 from prominent software review platforms such as GetApp and G2. The software uses machine learning applications like chatbots, virtual assistants, email verification tools, and behavioral/trend analysis tools to improve the customer experience. LiveAgent has also released updates to improve the software and fix various concerns. The company aims to provide customer service software that integrates with various systems for startups.
Videos - Fetching Facebook Page Messages By Liveagent
This piece of text is from the website of LiveAgent, a customer service software company. The text includes information about LiveAgent's various software products, pricing, integrations, and features, as well as the company's support channels and social media platforms. The text also mentions how LiveAgent is building the user's dashboard and information about the use of cookies on the website. Overall, the text serves as a brief overview of LiveAgent and its offerings.
Log in to your LiveAgent account
This text discusses LiveAgent, a multi-channel customer support software that offers a 14-day free trial with no setup fee and 24/7 customer service. The company also offers webinars to help businesses improve their customer service using their platform, which includes ticketing software, live chat, and a built-in call center. They offer a free trial for 7 or 30 days with no credit card required and customers can use their company email to get a 30 day trial for free. Additionally, the text outlines an IT help desk audit checklist and GDPR compliance checklist for business owners, auditors, and help desk managers and staff.
LiveAgent 5.32 – Design improvements and other fixes
LiveAgent has released a new update (5.32) that improves the user experience and fixes bugs. Design issues with departments and tags have been fixed, and the two-factor authentication text field has been tweaked. The update also addresses disappearing attachments, problems with the save button in the customer portal feature, long loading times when creating a new agent, and issues with migrated departments. Additionally, SLA rules and invisible messages in live chat have been fixed. LiveAgent is a customer service software that provides VoIP phone systems, self-service software, inbound call center software, complaint management systems, client portal software, and email management software.
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