The perfect Shopify chat software.

Start offering real-time assistance to your shoppers today.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Hello, I’m John, how may I help you?

I’d like to check my order status.

No problem, please provide me with your order ID.

My order ID is GQ34566

Best Live Chat for Shopify Stores

Deliver the feeling of a welcoming and friendly environment to your online store with LiveAgent’s chat software. Guide prospects through a sales funnel and clear all their questions or concerns instantly.

  • LiveAgent badge - Captera shortlist 2023
  • LiveAgent - GetApp Category Leader 2023 badge
  • LiveAgent badge - Captera shortlist 2023

Stay in the moment

Connect with your customers in real-time directly on your Shopify online store. With a super fast and easy integration, you can start chatting instantly.

Live chat support benefits

Live chat has become a preferred communication platform for online shoppers while browsing and buying online. LiveAgent’s chat support offers remarkable benefits for your team to provide more efficient and personalized customer service.

Reduced volume of incoming tickets and requests

Increased engagement and sales rates

Improved effect on customer experience

All support channels under one roof

LiveAgent’s help desk software integrates with multiple communication channels and offers nearly 200 features.

Primary features

Create your chat button in any style you desire and place it anywhere on your website. Alternatively, you can choose an already pre-made button from our button gallery. Read more about chat button.
Answer all your customers’ questions, or offer them advice to make more informed decisions in real-time. Be prepared even before customers click send with a real-time typing-view. Read more about real-time chat.
Reach out and offer help to your online visitors by inviting them to live chat with an agent. Create your own or choose from our chat invitations gallery. Read more about live chat invitations.
Let your customers browse without interruption by offering an option for chat window docking. The chat window can be docked to the left or right side of the site. Read more about chat window docking.
Gain a comprehensive understanding of the amount of browsing website visitors, geographical location, or the type of URL they’re using. Manually assign available agents depending on the number of clients waiting in the queue to chat. Read more about chats overview.
View all previous chats, customer inquiries, data, and information. Apply tags to specific chats for a quicker search. Use collected data to solve issues. Read more about chat history.
Concentrate on and monitor online visitors’ interactions with your website and the time they spend browsing. Actively prepare for a chat by acquiring information on the prospect. Read more about visitor monitoring.
Set your chat distribution on a predefined route for max utilization and swift and precise communication. Read more about chat distribution.
Measure the impact of live chat and agents on conversions and revenue by tracking live chat sessions. Read more about chat tracking.
Instant messaging between teams or departments enables more effective internal communication. Start the conversation directly from a ticket or an ongoing chat. Read more about internal chat.

Over 30,000 businesses can't be wrong​

See our success stories and testimonials to find out how LiveAgent can boost your customer support and increase the happiness of your business partners.

A very feature packed live chat solution

“Live chat works well, and I look forward to being able to chat in different languages with potential prospects.” 

The best results for money spent

LiveAgent is the most reviewed, and #1 rated help desk software for SMB in 2023. Stay connected with your customers on all communication channels, with additional features.

14 Day Trial
No Credit Card required
and many more
$9 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management
$0 month


  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required


What is an excellent live chat for Shopify websites?

An excellent live chat for Shopify websites is LiveAgent. LiveAgent is a full-featured live chat tool that helps you support and track your visitors in real-time on your website.

What features does LiveAgent live chat offer?

LiveAgent is a feature-rich help desk solution that offers live chat features such as internal chat, chat embedded tracking, real-time typing view, online visitors, chat history, chat overview, and more.

Related Articles to Best live chat software for Shopify stores
LiveAgent support portal

LiveAgent support portal

The LiveAgent support portal offers a wide range of features for customer support, including a ticketing system, live chat, social helpdesk, and voice helpdesk. The portal includes resources such as technical support, video tutorials, customization options, and billing and payment information. Popular articles cover REST calls, external forwarding, API references, Facebook integration, and creating chat buttons. LiveAgent is accessible from anywhere in the cloud with SSL safety, and offers a free trial.

LiveAgent’s new AI-powered email ticketing reply suggestions are a game changer for the customer service game. Learn more about this new feature in our article.

Introducing LiveAgent’s new AI-powered feature in the works

LiveAgent, a customer service software, recently received 19 awards in Q1 of 2021 from prominent software review platforms such as GetApp and G2. The software uses machine learning applications like chatbots, virtual assistants, email verification tools, and behavioral/trend analysis tools to improve the customer experience. LiveAgent has also released updates to improve the software and fix various concerns. The company aims to provide customer service software that integrates with various systems for startups.

Videos - Fetching Facebook Page Messages By Liveagent

Videos - Fetching Facebook Page Messages By Liveagent

This piece of text is from the website of LiveAgent, a customer service software company. The text includes information about LiveAgent's various software products, pricing, integrations, and features, as well as the company's support channels and social media platforms. The text also mentions how LiveAgent is building the user's dashboard and information about the use of cookies on the website. Overall, the text serves as a brief overview of LiveAgent and its offerings.

Log in to your LiveAgent account on this page. First, fill in the company name and proceed with a user name and password to log in successfully.

Log in to your LiveAgent account

This text discusses LiveAgent, a multi-channel customer support software that offers a 14-day free trial with no setup fee and 24/7 customer service. The company also offers webinars to help businesses improve their customer service using their platform, which includes ticketing software, live chat, and a built-in call center. They offer a free trial for 7 or 30 days with no credit card required and customers can use their company email to get a 30 day trial for free. Additionally, the text outlines an IT help desk audit checklist and GDPR compliance checklist for business owners, auditors, and help desk managers and staff.

Would you like to get a free LiveAgent account? Go ahead and sign up, it's easy and takes only a couple of minutes to set up.

Create Free Account

LiveAgent offers a forever free account with quick and easy sign up, and can benefit businesses with features such as data migration, support portal, and system status. They also offer a demonstration to showcase their services.

LiveAgent 5.32 brings new updates for design and user experience, as well as another round of bug fixes and improvements.

LiveAgent 5.32 – Design improvements and other fixes

LiveAgent has released a new update (5.32) that improves the user experience and fixes bugs. Design issues with departments and tags have been fixed, and the two-factor authentication text field has been tweaked. The update also addresses disappearing attachments, problems with the save button in the customer portal feature, long loading times when creating a new agent, and issues with migrated departments. Additionally, SLA rules and invisible messages in live chat have been fixed. LiveAgent is a customer service software that provides VoIP phone systems, self-service software, inbound call center software, complaint management systems, client portal software, and email management software.

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