Start offering real-time assistance to your shoppers today.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Used by
Hello, I’m John, how may I help you?
I’d like to check my order status.
No problem, please provide me with your order ID.
My order ID is GQ34566
Stay in the moment
Connect with your customers in real-time directly on your Shopify online store. With a super fast and easy integration, you can start chatting instantly.
Live chat support benefits
Live chat has become a preferred communication platform for online shoppers while browsing and buying online. LiveAgent’s chat support offers remarkable benefits for your team to provide more efficient and personalized customer service.
Reduced volume of incoming tickets and requests
Increased engagement and sales rates
Improved effect on customer experience
All support channels under one roof
LiveAgent’s help desk software integrates with multiple communication channels and offers nearly 200 features.
Primary features
Over 30,000 businesses can't be wrong
See our success stories and testimonials to find out how LiveAgent can boost your customer support and increase the happiness of your business partners.
A very feature packed live chat solution
“Live chat works well, and I look forward to being able to chat in different languages with potential prospects.”
The best results for money spent
LiveAgent is the most reviewed, and #1 rated help desk software for SMB in 2023. Stay connected with your customers on all communication channels, with additional features.
Ticket
- Unlimited ticket history
- Unlimited email addresses
- Advanced reporting
- Customer portal + forum
Ticket+chat
- Everything in Ticket, plus:
- Unlimited chat buttons
- Feedback management
- Real time visitors monitor
All-Inclusive
- Everything in Ticket + chat, plus:
- Call center support
- Video call
- IVR
Free
- 7 days ticket history
- 1 chat button
- 1 phone number
- 1 email address
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
FAQ
What is an excellent live chat for Shopify websites?
An excellent live chat for Shopify websites is LiveAgent. LiveAgent is a full-featured live chat tool that helps you support and track your visitors in real-time on your website.
What features does LiveAgent live chat offer?
LiveAgent is a feature-rich help desk solution that offers live chat features such as internal chat, chat embedded tracking, real-time typing view, online visitors, chat history, chat overview, and more.
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