The perfect Shopify chat software.

Start offering real-time assistance to your shoppers today.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Hello, I’m John, how may I help you?

I’d like to check my order status.

No problem, please provide me with your order ID.

My order ID is GQ34566

Best Live Chat for Shopify Stores

Deliver the feeling of a welcoming and friendly environment to your online store with LiveAgent’s chat software. Guide prospects through a sales funnel and clear all their questions or concerns instantly.

  • LiveAgent Sourceforge leader for winter 2023 badge
  • Capterra Best Value 2022 award badge
  • Capterra Shortlist badge 2022
  • Software Advice front runner 2022 award badge

Stay in the moment

Connect with your customers in real-time directly on your Shopify online store. With a super fast and easy integration, you can start chatting instantly.

Live chat support benefits

Live chat has become a preferred communication platform for online shoppers while browsing and buying online. LiveAgent’s chat support offers remarkable benefits for your team to provide more efficient and personalized customer service.

Live chat support benefits

Reduced volume of incoming tickets and requests

Reduced volume of incoming tickets and requests

Increased engagement and sales rates

Increased engagement and sales rates

Improved effect on customer experience

All support channels under one roof

LiveAgent’s help desk software integrates with multiple communication channels and offers nearly 200 features.

Primary features

Create your chat button in any style you desire and place it anywhere on your website. Alternatively, you can choose an already pre-made button from our button gallery. Read more about chat button.
Answer all your customers’ questions, or offer them advice to make more informed decisions in real-time. Be prepared even before customers click send with a real-time typing-view. Read more about real-time chat.
Reach out and offer help to your online visitors by inviting them to live chat with an agent. Create your own or choose from our chat invitations gallery. Read more about live chat invitations.
Let your customers browse without interruption by offering an option for chat window docking. The chat window can be docked to the left or right side of the site. Read more about chat window docking.
Gain a comprehensive understanding of the amount of browsing website visitors, geographical location, or the type of URL they’re using. Manually assign available agents depending on the number of clients waiting in the queue to chat. Read more about chats overview.
View all previous chats, customer inquiries, data, and information. Apply tags to specific chats for a quicker search. Use collected data to solve issues. Read more about chat history.
Concentrate on and monitor online visitors’ interactions with your website and the time they spend browsing. Actively prepare for a chat by acquiring information on the prospect. Read more about visitor monitoring.
Set your chat distribution on a predefined route for max utilization and swift and precise communication. Read more about chat distribution.
Measure the impact of live chat and agents on conversions and revenue by tracking live chat sessions. Read more about chat tracking.
Instant messaging between teams or departments enables more effective internal communication. Start the conversation directly from a ticket or an ongoing chat. Read more about internal chat.

Over 30,000 businesses can't be wrong​

See our success stories and testimonials to find out how LiveAgent can boost your customer support and increase the happiness of your business partners.

A very feature packed live chat solution

“Live chat works well, and I look forward to being able to chat in different languages with potential prospects.” 

A very feature packed live chat solution

The best results for money spent

LiveAgent is the most reviewed, and #1 rated help desk software for SMB in 2023. Stay connected with your customers on all communication channels, with additional features.

14 Day Trial
No Credit Card required
and many more
$15 month


  • Unlimited ticket history
  • Unlimited email addresses
  • Advanced reporting
  • Customer portal + forum
$29 month


  • Everything in Ticket, plus:
  • Unlimited chat buttons
  • Feedback management
  • Real time visitors monitor
$0 month


  • 7 days ticket history
  • 1 chat button
  • 1 phone number
  • 1 email address

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required


What is an excellent live chat for Shopify websites?

An excellent live chat for Shopify websites is LiveAgent. LiveAgent is a full-featured live chat tool that helps you support and track your visitors in real-time on your website.

What features does LiveAgent live chat offer?

LiveAgent is a feature-rich help desk solution that offers live chat features such as internal chat, chat embedded tracking, real-time typing view, online visitors, chat history, chat overview, and more.

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