Start offering real-time assistance to your shoppers today.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Used by
Hello, I’m John, how may I help you?
I’d like to check my order status.
No problem, please provide me with your order ID.
My order ID is GQ34566
Best Live Chat for Shopify Stores
Deliver the feeling of a welcoming and friendly environment to your online store with LiveAgent’s chat software. Guide prospects through a sales funnel and clear all their questions or concerns instantly.
Stay in the moment
Connect with your customers in real-time directly on your Shopify online store. With a super fast and easy integration, you can start chatting instantly.
Live chat support benefits
Live chat has become a preferred communication platform for online shoppers while browsing and buying online. LiveAgent’s chat support offers remarkable benefits for your team to provide more efficient and personalized customer service.
Reduced volume of incoming tickets and requests
Increased engagement and sales rates
Improved effect on customer experience
All support channels under one roof
LiveAgent’s help desk software integrates with multiple communication channels and offers nearly 200 features.
Primary features
Create your chat button in any style you desire and place it anywhere on your website. Alternatively, you can choose an already pre-made button from our button gallery. Read more…
Answer all your customers’ questions, or offer them advice to make more informed decisions in real-time. Be prepared even before customers click send with a real-time typing-view. Read more…
Reach out and offer help to your online visitors by inviting them to live chat with an agent. Create your own or choose from our chat invitations gallery. Read more…
Let your customers browse without interruption by offering an option for chat window docking. The chat window can be docked to the left or right side of the site. Read more…
Gain a comprehensive understanding of the amount of browsing website visitors, geographical location, or the type of URL they’re using. Manually assign available agents depending on the number of clients waiting in the queue to chat. Read more…
View all previous chats, customer inquiries, data, and information. Apply tags to specific chats for a quicker search. Use collected data to solve issues. Read more…
Concentrate on and monitor online visitors’ interactions with your website and the time they spend browsing. Actively prepare for a chat by acquiring information on the prospect. Read more…
Set your chat distribution on a predefined route for max utilization and swift and precise communication. Read more…
Measure the impact of live chat and agents on conversions and revenue by tracking live chat sessions. Read more…
Instant messaging between teams or departments enables more effective internal communication. Start the conversation directly from a ticket or an ongoing chat. Read more…
Over 30,000 businesses can't be wrong
See our success stories and testimonials to find out how LiveAgent can boost your customer support and increase the happiness of your business partners.
A very feature packed live chat solution
“Live chat works well, and I look forward to being able to chat in different languages with potential prospects.”
The best results for money spent
LiveAgent is the most reviewed, and #1 rated help desk software for SMB in 2020. Stay connected with your customers on all communication channels, with additional features.
Ticket+Chat
Combination of live chat and ticketing system
All-Inclusive
All features included in one bundle
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
FAQ
What is an excellent live chat for Shopify websites?
An excellent live chat for Shopify websites is LiveAgent. LiveAgent is a full-featured live chat tool that helps you support and track your visitors in real-time on your website.
What features does LiveAgent live chat offer?
LiveAgent is a feature-rich help desk solution that offers live chat features such as internal chat, chat embedded tracking, real-time typing view, online visitors, chat history, chat overview, and more.
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