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		(
			() => {
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	Product

	Overview
	
		Take a tourGeneral overview of LiveAgent
			
				
			
	

	Product
	
		Help DeskOmnichannel customer service platform
		TicketingAdvanced ticketing system
		Live ChatFastest live chat on the market
	

	sub
	
		Social MediaAnswer your followers directly from LiveAgent
		Call CenterBuilt-in call center software
		Knowledge BaseProvide self-service options
	

	Use For
	
		Business SolutionsDifferent businesses, different solutions
		Industry SolutionsAdapt LiveAgent for your industry
		Use CasesOne product, multiple use case scenarios
	

	Integrations
	
		WordPress
		Prestashop
		Magento
		Shopify
		Mailchimp
		Pipedrive
		Slack
		More Integrations
	



Resources

	Learn
	
		AcademyBecome a customer service expert
		TemplatesCustomizable templates for every occasion
		WebinarsGuided LiveAgent walkthroughs
	

	sub
	
		BlogNews about customer service & LiveAgent
		GlossaryLearn customer service terminology
		DirectoryComprehensive help desk contact list
	

	sub
	
		Industry ResearchView the latest customer service stats
		Typing TestImprove your typing speed
		WordPress PluginBest WordPress Chat Plugins
	

	sub
	
		ChecklistsHow to handle your process
		Support PortalHow-to articles and guides
	

	Company
	
		About UsDiscover the team behind the product
		AwardsOur awards & accomplishments
		Why LiveAgentFind out why LiveAgent is right for you
	



Features
Pricing
					
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					const parent = tourVideo.closest('li');
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		)();
	
		
		(
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				const tourVideo = document.querySelector('li > .Header__navigation__promo');
				if(tourVideo) {
					const parent = tourVideo.closest('li');
					parent.insertAdjacentElement('afterend', tourVideo);
				}
			}
		)();
	
		
		(
			() => {
				const tourVideo = document.querySelector('li > .Header__navigation__promo');
				if(tourVideo) {
					const parent = tourVideo.closest('li');
					parent.insertAdjacentElement('afterend', tourVideo);
				}
			}
		)();
	
		
		(
			() => {
				const tourVideo = document.querySelector('li > .Header__navigation__promo');
				if(tourVideo) {
					const parent = tourVideo.closest('li');
					parent.insertAdjacentElement('afterend', tourVideo);
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			}
		)();
	
		
		(
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				if(tourVideo) {
					const parent = tourVideo.closest('li');
					parent.insertAdjacentElement('afterend', tourVideo);
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		)();
	
		
		(
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				if(tourVideo) {
					const parent = tourVideo.closest('li');
					parent.insertAdjacentElement('afterend', tourVideo);
				}
			}
		)();
	
		
		(
			() => {
				const tourVideo = document.querySelector('li > .Header__navigation__promo');
				if(tourVideo) {
					const parent = tourVideo.closest('li');
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Benefits of live chat

Boosting existing support efforts with live chat is known to provide many benefits. First, it makes businesses look more reputable and trustworthy. For example, it’s reported that 63% of customers are likely to return to a website that offers live chat. Moreover, 79% of businesses said that implementing live chat increased customer loyalty, sales, and revenue.

Second, live chat enables businesses to provide proactive support. According to Statista, 70% of customers have a more favorable view of brands that offer proactive customer service. Moreover, 60% of brands that provide proactive customer support report an increase in sales. The increase in sales is a direct result of real-time support. Answering customer questions right before they check out can eliminate any doubt or fear they have, pushing them straight through the sales funnel. As such, live chat leads to a 48% increase in revenue per chat hour and a 40% increase in conversion rate.

#SupportIncreasesSales
#ProactiveCustomerSupport

60%

of brands reported an increase in sales with proactive customer support.

Super Office

Meditator graf woman

#ChatIncreasesConversions

Live chat leads to a

48%

increase in revenue per chat hour and a 40% increase in conversion rate.

Super Office

48%

#ProactiveCustomerService

70%

of customers have a more favorable view of brands that offer proactive customer service.

Statista

Call center agent on phone with customer

#ChatImproves

79%

of businesses said that implementing live chat resulted in increased customer loyalty, sales, and revenue.

Super Office

79%

#BrandLoyalty

63%

of customers were more likely to return to a website that offers live chat.

Emarketer

Meditator graf man

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