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Fed up with your help desk software?

Service Hub by HubSpot is a great piece of software that utilizes ticketing, live chat, and chatbots. Service Hub is ideal for companies with big budgets that are already utilizing HubSpot’s marketing and sales hub. However, if you’re looking for a bargain Service Hub alternative, consider LiveAgent.

LiveAgent is a fully-featured help-desk software which will boost your customer service team’s productivity, increase customer satisfaction, and save you money all at the same time. LiveAgent has served over 15,000 businesses and 150M end-users worldwide. Join them in providing world-class customer service. We make it easy.

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3 reasons why companies switch to LiveAgent

Find out how LiveAgent stands out from other alternatives

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Increased Productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Full of Useful Features

With more than 179 help desk features, providing support will be a piece of cake.

HubSpot Service Hub vs LiveAgent
at a glance

Feature	LiveAgent	HubSpot Service Hub
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Powerful Service Hub alternative

Getting the best value for your money is crucial when you’re looking for a great help desk software. That’s why LiveAgent offers 4 competitively priced packages. The core packages feature a hybrid ticket stream, unified omni-channel inbox, reporting, automation rules, gamification and much more! With LiveAgent, you get more for less — so if you’re looking for a fully-featured Service Hub alternative, try LiveAgent. Start your free 30-day trial today. No credit card required.

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Gamification features

Allow your support agents to earn badges and levels when they perform actions that contribute to the overall success of your company. Check out individual and team leaderboards and generate reports to promote a healthy competition within your customer service department.

If you’re looking for a Service Hub alternative and speed is a metric that’s important to you, LiveAgent might be what you’re looking for. LiveAgent boasts the fastest chat widget on the market — it displays in just 2.5 seconds.

A fast chat widget is the way to go if you want to effectively convert a website visitor into a customer. According to an eMarketer report, 35% of website visitors made an online purchase after using live chat.

We're multilingual

Our software is multilingual. LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets. Don’t let foreign languages create a barrier between you and your customers. We’ve got you covered.

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You deserve the best

LiveAgent is the most reviewed and #1 rated help desk software for SMB. That’s why it’s a great alternative to Service Hub. LiveAgent saves you time and money, so you can focus on what’s important — building meaningful relationships with your customers.

LiveAgent vs HubSpot Service Hub comparison

Check out how we compare to HubSpot’s Service Hub based on customer reviews on Capterra

See why our customers chose LiveAgent as their preferred HubSpot Service Hub alternative

Compare us to different software

Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.

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Provide excellent customer service

Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.

Would you like to learn more about LiveAgent? Request a free demo to learn more about LiveAgent and how it can help you succeed.

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Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. Get a tour of our features, ask questions, and invite your team to join. No trial account needed to start!

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The right fit for every business

LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.

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Looking for a Service Hub alternative?

Discover why LiveAgent is the best HubSpot Service Hub alternative on the market.

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Fed up with your help desk software?

Save more with LiveAgent