Microsoft Exchange Server provides email, calendaring, contacts, scheduling, and collaboration capabilities. This application runs on Windows Server operating systems for business purposes. Mobile devices, desktop computers, and web-based systems are all able to access the messaging platform with Exchange Server from Microsoft.
Take care of your business emails with Microsoft Exchange Server. It’s great for handling all company email communication and personal communication. You can use it on multiple devices too. Microsoft Exchange Server can become a great solution for customer support and deal with customer email communication. However, dealing with large numbers of customer emails daily can become a tedious everyday process that doesn’t get easier without help.
That’s why the Microsoft Exchange Server integration for LiveAgent can become an ideal solution for this problem. When you Combine Microsoft Exchange Server with the LiveAgent ticketing system, you can improve your customer support, enhance your workflow with new functions and solve customer issues with unmatched speed.
The best part is that it’s fully featured to make your workflow smooth. Check out features such as a universal inbox that can handle more than just email, but also live chat, call center, customer portal, and social media like Facebook, Twitter, Instagram, and Viber. Make sure everyone gets active with automated ticket distribution and use departments to transfer tickets to people with the right knowledge.
Keep everything organized by connecting Microsoft Exchange to LiveAgent. A ticketing system such as LiveAgent can help you collect all email communication directly into your dashboard, organize and filter it, and help you do your best work. Check out the full list of ticketing features at this link and see everything it can do.
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Microsoft Exchange Server can be easily integrated with LiveAgent either via Forwarding or IMAP/POP3. Follow the guide below to learn how to complete the process and add your email address to LiveAgent. If you need to set up Microsoft Exchange Server first, follow this guide from Microsoft to learn how to do it.
You’re done and your Microsoft Exchange Server email address is now connected to the LiveAgent ticketing system. You can start answering customer tickets with a fully-featured solution.
Looking to learn more about LiveAgent? Have a look at the Tour video below or look through features and integrations to learn more about our solution.
With Microsoft Exchange Server, users can organize email, calendars, contacts, scheduling, and collaboration. This application runs on Windows Server operating systems. Access to Exchange Server can be obtained through a mobile device, desktop computer, or web browser.
Connect it to your LiveAgent ticketing system and start providing amazing customer support from a dedicated help desk solution.
The main benefit is that you will have an amazing email solution connected to your LiveAgent help desk, which supports multiple communication channels, provides support agents with great features and offers plenty of integrations with other software.
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A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
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