Axigen is an email server and groupware with multiple collaboration features available for their plans. It allows users to share calendars, files, and contacts as well as check user availability and access to the software from multiple devices. Axigen has multi-layered security and offers effortless administration, making it ideal for companies with smaller IT teams.
Axigen can be used both as an office collaboration solution and an email server. It’s easy to maintain so it’s ideal for companies that are looking for a simple, yet reliable email solution with groupware functionalities. It’s also very secure for those who are looking for extra protection. Axigen provides 24/7 customer support for every client, so there is no need to worry about troubleshooting. It can be integrated with LiveAgent. This is ideal for companies that want to improve their help desk with a dedicated customer support solution.
Add secure email communication to the ticketing system from LiveAgent, and provide the best customer support. Take advantage of email archiving and ticket history to keep track of customer communication. LiveAgent offers much more than email messaging, the ticketing system can handle live chat, call center, social media, and customer portal. Everything is supported by advanced features that make your work easier.
A universal inbox with a hybrid ticket stream can help you keep your communication organized. Reply to contacts with canned messages or predefined answers to provide faster customer support. Set up rules to create automations that take care of common repetitive tasks. Have a look at the entire list of ticketing features and see how they can help your help desk.
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Axigen can be integrated with the LiveAgent ticketing system via IMAP/POP3. The option is easy to find in the LiveAgent configuration options. Have a look at the step-by-step guide below to learn how to integrate Axigen with your ticketing system.
You’re done. LiveAgent will now fetch emails from Axigen into your ticketing system. Watch the video below and see what else can LiveAgent do. You can also browse the features page to see more options or have a look at the Academy page to learn more about customer support.
For their plans, Axigen offers email servers and groupware with multiple collaboration features. Users of the software are able to share calendars, files, and contacts, along with checking user availability and accessing the software from multiple devices. Security is multi-layered and administration is easy with Axigen, making it perfect for companies with a small IT department.
In addition to serving as an email server, Axigen can be used as an office collaboration solution. Because it's simple to maintain, it is ideal for companies seeking an easy-to-use, yet reliable email solution with groupware capabilities. Additionally, it is extremely secure for those seeking extra protection. The Axigen team provides 24/7 customer support for every client, so there is no need to worry about troubleshooting. LiveAgent integration is available. Companies that want a dedicated customer support solution for their help desk will find this solution ideal.
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