CRM software

What is CRM software?

CRM software is a special type of software, which is designed to manage business relationships. It allows users to store and organize every information and record related to customers, e.g. their contacts, orders, interests and much more. It also helps with tracking leads, contracts, customer support or managing assets or resources.

In LiveAgent, you can store customer data in contact information box or you can also integrate CRM tools to your LiveAgent.