Customer relationship management deals with the handling of all relationships that are related to the company’s communication with the customer. For CRM implementation are used information systems which capture the entire sales process from the first contact with the customer to the invoicing of goods and services.
CRM was mainly designed to increase the customer’s satisfaction. It’s mainly devoted to crowded markets, where customer satisfaction is in the first place.Back to Glossary
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.