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![The role of AI & omnichannel live chat in Black Friday customer support]()
The role of AI & omnichannel live chat in Black Friday customer support
Black Friday is one of the busiest periods for retailers worldwide. From early‑morning online rushes to last‑minute deals, customer inquiries spike… Learn More
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![How live chat boosts e-commerce conversion rates on Black Friday]()
How live chat boosts e-commerce conversion rates on Black Friday
Black Friday is the biggest shopping event of the year — and for online retailers, it’s a make-or-break opportunity. With… Learn More
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![Why live chat is a must-have on Black Friday (data, benefits & real use cases)]()
Why live chat is a must-have on Black Friday (data, benefits & real use cases)
Every year on Black Friday, retailers see a huge increase in customer interactions. Online stores often report about 57% more… Learn More
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![23 Live Chat Statistics: Key Insights for 2025]()
23 Live Chat Statistics: Key Insights for 2025
As we move into a fast-paced digital future, how we connect and communicate has transformed dramatically, with live chat becoming… Learn More
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![Harness the power of live chat implementation]()
Harness the power of live chat implementation
Are you ready to take your customer support to the next level? Then live chat can be the answer you… Learn More
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![Live chat security: 10 best practices for secure live chat]()
Live chat security: 10 best practices for secure live chat
Navigating the fast-paced cyberspace is not an easy task. Live chat has emerged as a vital communication tool, bridging the… Learn More
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![Mastering live chat best practices for exceptional customer service]()
Mastering live chat best practices for exceptional customer service
Do you want to take your customer support to the next level? There is a simple solution – live chat.… Learn More
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![8 Reasons why your eCommerce website needs live chat support]()
8 Reasons why your eCommerce website needs live chat support
As most of you know, your customer support can either make or break your eCommerce business, as it plays a… Learn More
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