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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

research 26 illu

Social media expectations

Despite social media being one of the least preferred customer service channels, it’s still in high demand. Over 63% of customers expect companies to offer customer service through their social media – and 90% of social media users have already connected with a brand or business through their chosen platform.

Upon contacting brands on social media, 40% of consumers expect a response within the first hour, while 79% expect an answer in the first 24 hours. If their expectations are met, and they have a positive experience, they’re 71% more likely to recommend the brand to others on social media.

#SocialMedia

63%

of customers actually expect companies to offer customer service through their social media – and

90%

of social media users have already connected with a brand or business through their chosen platform

Super Office

#GreatExperiences

The likelihood that

a consumer will recommend a brand on social media to others after having a positive experience is about

71%

Statista

research 26 71percent

#SocialMedia

40%

of consumers expect brands to respond within the first hour of reaching out on social media, while

79%

expect a response in the first 24 hours.

Ambassador

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