Feeling overwhelmed with customer inquiries? Customer portal software by LiveAgent is here to help you lighten your ticket load, and maintain the best quality of your customer service. Get started with LiveAgent and reduce the costs of your customer communication by creating a fully-featured customer portal that can help you solve most issues via articles, forums, FAQs and more. Try it out for free today!
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Why should you choose LiveAgent?
LiveAgent is not only a fully-featured customer portal software, it’s a fully equipped help desk software with every important feature you need. Take advantage of our multi-knowledge base, forums, FAQs, article editor, and other features that can help you build a stunning portal. Together with our multi-channel ticketing and integrations, you can have a complete help desk solution for a fair price.
Why should you use a customer portal software?
Customer portal support portals enable users to find help on their own, access past tickets, the knowledge base, a forum, and submit feedback. Self-service resources such as knowledge base articles, forum threads, or other can free your agents to focus on more pressing issues. Take advantage of our customer portal software to share announcements, notes, and improve your agent productivity right away.
Easy to use and effective in every regard
The LiveAgent client portal contains a knowledge base, forum, and customer feedback that can be created and implemented in a very short time.
Take a look at how LiveAgent looks and what it offers
Set up a client portal and its visual elements with just a few clicks. Create knowledge bases and generate a forum so your customers can help themselves and discuss new functionalities or improvement suggestions.
Customer Portal
Knowledge Base
Forum
Feedback & Suggestions
Customer Portal
Knowledge Base
Forum
Feedback & Suggestions
The best customers experiences are built with LiveAgent
Health food retail
Customer Story
Customer Story
Matchaflix
From 3-day delays to 5-minute replies: how Matchaflix revolutionized customer experience with LiveAgent
An extensive customer portal with everything your customers and agents need – knowledge base articles, forum posts, and feedback features. Use everything at your disposal to provide the best support. Read more about customer portal.
A knowledge base is your most essential tool for providing customer service. You can make it full of articles and categories, answer frequent questions with a single line of text, and do much more. Read more about knowledge base.
Forums allow your customers to help each other, by answering each other’s questions, while your agent can pitch in or take a break. You can also use it to easily create tickets for more elaborate issues. Read more about forum.
Let your customers send you feedback and suggestions. Create and place a feedback button on your website and let customers tell you what they think. Use the information to improve your service. Read more about feedback button.
Knowledge Base Customer Portal Demo LiveAgent | Live AgentP0Y0M0DT0H0M307S
Live Agent
Take a look at how it works!
Time is money, which is why LiveAgent is one of the software solutions with easiest implementation process. Take a look at our demo and see how you can create your customer portal within just a couple of minutes. We’ll walk you through the entire process.
Employee portal for your customer service agents
The obvious benefit of a customer portal is providing efficient self-service for your customers. However, LiveAgent’s dedicated customer portal solution also enables you to create internal knowledge management for your agents. Overall, it creates better team interactions and makes workplace communication simple and effective thanks to easy problem tracking.
Customizable and adaptable
We won’t give you restrictions when it comes to customizing your customer portal. Add your logo and match your branding whenever you need, thanks to our customization options. You can add integrations via simple code additions, or leave your customer portal as it is. The choice is yours and LiveAgent won’t stand in your way.
Do more with ticketing
Some issues simply need to be solved via proper communication, which is why you can use a simple form for submitting tickets. Each time the customers use their contact form, our internal CRM features will save the data, and our ticketing will give you the option to handle any inquiries directly from your inbox. Up your customer portal service with an efficient ticket form for easy problem solving.
All support channels under one roof
LiveAgent’s customer portal software integrates with multiple communication channels and offers nearly 200 features.
Schedule a demo
What you will learn during the demo
How to achieve your business goals with LiveAgent – whether it’s improving customer satisfaction or generating more sales.
How LiveAgent works. We’ll give you a tour of the product so you can get an idea of how it is to work with our software.
Answers to any questions you may have about pricing, service, integrations, and features.
“Approach each customer with the idea of helping him or her to solve a problem or achieve a goal, not of selling a product or service.” – Brian Tracy
LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.
Explore LiveAgent Academy, your ultimate resource for mastering customer service. Discover tips, motivational quotes, best practices, and essential skills to enhance customer experiences, loyalty, and satisfaction. Unlock your team's potential with expert insights today!
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Join our community of happy clients and provide excellent customer support with LiveAgent.
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