VoIPcloud is a VoIP and cloud services provider. Their service portfolio also includes multi-tenant cloud PBX, call termination, inbound services and even their own billing platform and direct routing with Microsoft Teams.
LiveAgent’s unified communications ticketing system also includes a call center. While our help desk solution handles your call center necessities, a VoIP provider like VoIPcloud will provide you with your call number. Your number can be then easily connected to LiveAgent and you can start answering your customer calls.
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While VoIPcloud charges separately for their services, the VoIPcloud integration with LiveAgent is included in the paid plan and there are no additional charges. You can add as many numbers as you need for free and start calling with your customers.
You don’t have to activate or configure any plugins, nor use third-party services. VoIPcloud is built-in and ready to be set up. All you have to do is add your number and a few more details to start calling. Follow the guide below to see how you can do it.
Feel free to return to this guide if you want to add more call numbers to LiveAgent call center. Looking to learn more about LiveAgent call center and ticketing system? Read articles on our features page or take a moment to watch our tour video down below to see everything.
VoIPcloud is a VoIP and cloud services provider with a world-class voice platform and global support. They also offer their own billing management and support for Microsoft Teams.
You don't have to integrate VoIPcloud as it's already built into LiveAgent's call center. All you have to do is connect your VoIPcloud number.
While VoIPcloud charges separately, LiveAgent has the integration included in one of its plans so there are no other charges
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