Sinch is a global VoIP provider that offers rich customer communication options. It can handle global customer voice calls, data calls, and even video calls. Texting is not omitted either, you can manage text messages, rich SMS, and even Facebook Messenger and Instagram via API.
Sinch lets you select from various number types such as virtual long numbers, shortcodes, and toll-free numbers. Sinch also offers additional great features like flash calling, voice verification, or SMS verification. Its solutions are suitable for use in various businesses – healthcare, financial, retail, travel, and media amongst many others.
Use Sinch as your VoIP service provider and start attending to your customers from a unified multi-channel ticketing system, where you can keep track of every communication channel. Sinch can make a great addition to your LiveAgent call center. Use the Rest API integration with LiveAgent to forward all of the calls coming to your Sinch number into the LiveAgent call center.
LiveAgent can help you manage conversations with customers and provide the best customer service. Our call center is connected with other channels, which means you can handle anything your customers throw at you and keep track of every inquiry from one place.
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The integration with Sinch is included in one of our plans so there are no additional charges. You can simply connect your Sinch number with LiveAgent and start managing customer calls.
The Sinch integration is easy thanks to an in-built plugin. All you have to do is provide information to LiveAgent. Follow the guide below to learn how to do it.
You’ve successfully finished integrating Sinch with LiveAgent. Feel free to look around our call features page to see how you can utilize the LiveAgent call center. Make sure to have a look at our Academy page to learn tips & tricks regarding phone support.
The Sinch integration with LiveAgent is included in one of the plans, so there are no additional payments and you can start using it freely.
Sinch is a VoIP provider with global customer voice calls, data calls, and even video calls. They provider services globally.
Use it to connect your Sinch number to LiveAgent and setup your customer call center.
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