IceWarp is a Mail Server and collaboration software. It features mail with custom domains, document editing capabilities, calendar sharing, instant messaging, and other collaboration tools. The solution works on Windows and Linux operating systems. It offers modules that can extend its capabilities for groupware, spam protection, and antivirus protection
IceWarp is a great collaboration solution. It’s suitable for businesses of any size because it can handle any number of users. Add as many as you need and collaborate, chat or manage documents with everyone. IceWarp Mail Server is a great email solution for many help desks. It can also be integrated with the LiveAgent help desk system for increased customer support capabilities and toolset.
LiveAgent ticketing software can help you manage emails and contact lists with ease. Further than that, it also lets you add a chat widget for your website, build a call center, or create a customer portal with a knowledge base for self-service. You can also add Facebook, Instagram, Twitter, and Viber for additional social media capabilities.
That’s not everything, because each of these communication channels is supported by a variety of features that help you get through the day. Ticketing features include a hybrid ticketing stream, rules for creating useful automations, canned messages, predefined answers, and many others. Take a look at all of the ticketing features here and see more of what you get with LiveAgent ticketing software.
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IceWarp Mail Server is easy to integrate with LiveAgent thanks to a simple connection in the LiveAgent configuration options. Follow the guide below and learn how to integrate the two apps within just a few minutes.
The integration is finished. LiveAgent ticketing system will now fetch all of your email communication from the IceWarp Mail Server. In the meantime, you can have a look at our Academy page or features page to discover more about help desks, customer support, and LiveAgent capabilities.
Collaboration is made easy with IceWarp. Since it can handle any number of users, it is suitable for businesses of any size. All the members can collaborate, chat, or manage documents together. It can be used as a useful email solution for help desks. For enhanced customer support capabilities and toolset, it can also be integrated with LiveAgent help desk system.
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