Additional information about tickets is stored in Ticket fields. Ticket fields can contain information like customer’s name, gender, email address, phone number, group that they’re assigned to, timezone, browser information, operation system, location (based on the Geo IP plugin) and much more.
Custom ticket fields can be created as well to store additional customer data.
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.