Open source help desk is a software that offers a ticket management system. This software offers a preconfigured version and it is totally customizable. It has no limitations and it is completely functional for all users. Some types are free, but for other types you have to pay to download it.
Open source help desk is built for providing support, so it routes customer problems and questions sent by email, contact forms or live chat into platform. It also offers various help desk functions and features to react fast to inquiries.Back to Glossary
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