A feedback widget is a tool that is used on any website page or application in which you give your feedback about the experience that you had. It can take on any form for example; it can be a survey or just a form.
It’s helpful for the customers as well because most often when you are using a new application/website, you have issues figuring out what to do. In these cases, a feedback widget is the easiest way for the customers to free themselves of any issues that they encounter. It’s also good for the company to know how they can improve their website for their customers.
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