15 GIFs every customer support agent can relate to

15 GIFs every customer support agent can relate to

Andrej Csizmadia

Andrej Csizmadia

Last modified on November 22, 2021 at 2:05 pm

Every customer service agent knows that sometimes this job can be really tough. But on the other hand, sometimes there are funny situations that only a customer service agent can experience. It doesn’t matter if the customer is unhappy, rude or yelling. We’re all professionals here, and that’s why we can handle anything calmly and with a smile, am I right?

Just smile and wave boys

Let’s take a look at some situations that we’ve all been through.

Right right, I completely understand…not.

I need your frustration

That awkward moment when you must lie about your feelings.

THANKS! But I still don’t like you.

Thank you for your cooperation

When the customer is still angry after you helped him fix the problem.

No, no, no, no,….oh!

Take it back

That feeling when a customer clicked/did something he shouldn’t.

No, we are not a company selling furniture.

Oh I'm sorry. I thought you were a waiter.

When the customer realizes they contacted the wrong company.

Well, you’re very welcome

*Great! Any time!

That feeling when your customer is actually happy that you’ve helped him.

Na na na na na na na na… Facebook!

Kid on computer

When there’s no customers to be helped.

Not this again.

Hello, IT, have you tried turning it off and on again?

When a customer contacts you with a problem for the 32nd time, but it’s not really a problem.

I’m sorry…What?!

So you're good with computers?

When a customer wants you to do the impossible.

But I do want to help you!

I'm only here to help

When a customer wants you to do the impossible.

But I do want to help you!

sigh gif

When the customer has god like typing skills and it’s impossible to explain, calm him down, or help him.

Yes! Finally!

Applause gif

When a customer finally understands what you’ve been trying to explain to him for the last hour.

Can you please repeat?

Confused Jimmy gif

That one customer, who you can’t understand a single word he says.

Oh, thanks!

And I'm happy gif

That moment when you realize, the angry customer actually gave you positive feedback.

And on the other hand…

Woman cry laughing

That moment when you realize, the super happy customer left you negative feedback.

Give back to your support agents

Improve your agent’s efficiency and satisfaction by implementing gamification features. Ensure each agent has something to look forward to, be it a reward, level up or badge.

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