Employers are becoming more flexible, and understand that hard-working, qualified employees are an asset to their company regardless of the location they work from. In fact, according to PRNewswire, 83% of businesses have introduced a flexible workspace policy, or are planning to adopt one. Why? Read on to find out.
Remote work software allows you to collaborate with your team and serve your customers at the same time.
The right remote support software should have functionalities that help you communicate with your co-workers and customers from a multitude of channels, automate workflow, track the amount of work completed, and help you create comprehensive reports. By incorporating live remote assistance into your workflow, you can improve customer satisfaction and increase productivity among your team members, no matter where they are located.
According to FlexJob’s annual survey, 65% of respondents are more productive in their home office than at a traditional workplace due to fewer distractions and interruptions.
According to Amerisleep’s study, 57% of remote workers are more likely to be satisfied with their job than the average American.
Amerisleep’s study also showcased that nearly 80% of remote workers described their typical stress level during the workweek as either “not stressed” or only “moderately stressed.”
Remote workers tend to take less sick days. According to Indeed’s Remote Work Survey, 50% of remote employees said working from home reduced their sick days and 56% said it reduced their absences.
LiveAgent is a one-stop-shop for all remote customer support teams.
LiveAgent has been the most reviewed and #1 rated help desk software solution for small and medium sized businesses in 2019 & 2020.
The tool is packed with 180+ features, 40+ integrations and nearly endless customization options to adapt to your needs.
Create a free knowledge base with customized articles for customers to find information on their own. Improve customer management with LiveAgent's software.
LiveAgent is a highly-rated help desk software that supports multiple languages and offers various plans for different business sizes. It is trusted by companies like Huawei and BMW.
LiveAgent is a customer management software that offers various features to improve customer relationships and streamline ticket management. It provides multilingual support, personalized responses, and automated actions for incoming tickets.
Live chat is highly preferred by consumers, with 60% of 18-34 year olds regularly using it for customer service. It is not only used for support but also for sales and marketing by B2B and B2C companies. Live chat leads to more sales from repeat customers, as 52% are more likely to repurchase from a brand that offers live chat support. LiveAgent's live chat for WordPress is a top choice, as it impresses with fast response times, improves engagement and conversions, allows for smart chat distribution, enables team collaboration, tracks visitor behavior, and provides a sneak-peek of customer inquiries.
LiveAgent is a customer service software that offers personalized experiences and effective communication tools. It improves customer engagement and loyalty through features like live chat and multi-brand support. Companies like Huawei and BMW use it for world-class customer support.
LiveAgent is a highly-rated help desk software with over 179 features and 40 integrations. It offers language support, savings, and a free trial.
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