Partner
What is TimeCamp?
TimeCamp is a time tracking app that can track your teams‘ projects, tasks, profitability, and productivity. TimeCamp automatically starts tracking time whenever you start a specific task, so you don’t have to worry about turning on a time tracker. TimeCamp also offers reporting, billing tracking options, and easy invoicing.
How can you use TimeCamp?
Take advantage of TimeCamp if you want to track team performance or how much time your employees spend on helping your customers. You can start using TimeCamp for free or pay a small fee for additional features. TimeCamp has multiple pricing plan options so you don’t have to worry about overpaying for the features you won’t use.
Take advantage of automatic time tracking
If you’re just too busy answering tickets, calls, or writing knowledge base articles, you can use automatic time tracking to track your work activity across all platforms on the web. How? TimeCamp’s automatic time tracking recognizes activity according to keywords.
How can you benefit from the TimeCamp integration?
- Track your team’s performance
- Gain an overview of how much time you spend on various tasks
- Improve your customer support desk workflow and reallocate resources based on the data collected
How to integrate TimeCamp?
To start using TimeCamp with LiveAgent, simply create your TimeCamp account and start tracking your work time. You can choose to track your work time from the website app, via a browser extension (such as this one for Google Chrome), or by simply downloading the app to your computer.
- Go to the TimeCamp website and create your free account or log in to your existing one. Account creation takes just a minute and you don’t have to input any credit card information to get started.
The new account automatically starts with a free 14-day trial of the Pro version which will revert back to the free version after the 14 days, so you won’t lose your worktime progress.
- Create a new time entry for your customer support activities or for a specific activity. For example, you can track team productivity separately for social media platforms and another time entry for calls or emails. The choice is yours.
- When you’re done, simply click the button and start tracking your activity level on specific tasks. Whenever you finish an activity, click on the stop button to stop tracking the working time.
You can also have a look at your statistics such as away time and time spent in certain apps on your computer. TimeCamp can improve your customer service teams’ performance with all-in-one employee monitoring capabilities. Try TimeCamp with LiveAgent to get the best results from your customer service teams.
Curious to find out what else you can do with LiveAgent? Have a look at our product tour video or check out our feature page to see everything we have to offer.
Try LiveAgent Today
We offer concierge migration services from most of the popular help desk solutions.
3,000+ reviews 
Frequently asked questions
What is TimeCamp?
TimeCamp is a free-to-use time tracking app. You can use it to track your time either manually or automatically. Track single tasks, time away from the computer, and download statistics about your workday.
Is TimeCamp free to use with LiveAgent?
Yes, you can use TimeCamp with LiveAgent without any additional charges.
Can I integrate TimeCamp with LiveAgent?
You can use TimeCamp with LiveAgent in any way you want without the use of a plugin or third-party software. Simply start tracking your customer support activities whenever you're working.
LiveAgent provides updates and discounts via their newsletter and can be contacted through various sales and social media channels. Their service is currently building a LiveAgent dashboard for new sign-ups, with login details to be sent via email. LiveAgent uses cookies on their website and offers one-on-one demos for businesses interested in their services. Contact forms and live chat are also available after accepting cookies.
Stress-free social media support software
LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits.
Videos - Liveagent Product Tour
LiveAgent Help is a software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. It offers a native live chat for customer engagement and monitoring of website behavior to convert visitors into paying customers. LiveAgent Help also provides a virtual call center with advanced features such as attended call transfers, unlimited call recordings, and IVR. A customer portal can also be built and customized with a knowledge base and community forums. The platform has been trusted by companies such as NASCAR and Forbes and offers a free trial.
Videos - Liveagent Webinar 2 Email Automation Sla
The LiveAgent Webinar 2 discusses SLA automation rules, email organization, and automation departments and templates. It emphasizes the usefulness of departments for organizing tickets, setting up SLA automation, and running reports for multi-brands. The video also covers setting up email accounts and departments, adding agents to departments, and configuring email templates. A free account can be created, and there are related articles and webinars available. LiveAgent is a customer service software that offers various features and integrations, and a demo can be scheduled.
