Cal4Care

What is Cal4Care?

Communication, at its simplest, is the act of transferring information from one place to another. Cal4care was founded on 2006 in Singapore with the purpose of enabling people and businesses to pass and share information in the easiest and most cost-efficient way possible. As a technology company, Cal4care innovates communications with one belief; that everyone should be given the opportunity to improve their means of communicating.

At its start, Cal4Care Group provided VoIP solutions to local companies and since has expanded its offering globally to include hardware as well as software solutions. The company manufactures its own hardware products ranging from IP Phones, Intercoms, PBXs, Communication Headsets, POE Switches, Conferencing phones, and Webcams – all designed and assembled in Singapore and distributed globally. 

In addition to the production of hardware, Cal4Care Group has included the development and implementation of software solutions for business communication needs. These include Mr. VoIP, custom add-ons for 3CX PBX as well as Mconnectapps a complete omnichannel solution for call centers.

How can you use it?

LiveAgent and Cal4Care are now partners, which made the Cal4Care integration easier than ever. LiveAgent does not charge any additional fees for connecting a Cal4Care VoIP number with your call center.

If you are interested in connecting Cal4Care with the LiveAgent call center, simply login to your LiveAgent account and follow the instructions.

1. Log in to your LiveAgent account

2. Navigate to Numbers

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3. Search for Cal4Care

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4. Click on add

5. Insert required credentials

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Cost of integrating Cal4Care:

If you have a subscription with Cal4Care, the integration is free of charge. However, Cal4Care charges for its services since the company operates separately.

Benefits of Cal4Care

  • Cost-effective
  • Improved CX 
  • Access in Singapore, Malaysia, Thailand, Vietnam, Japan, India, Indonesia, Philippines, Cambodia, Myanmar
  • High reliability

Would you like to learn more about how call center software works? Check out the video down below.

Youtube video: Call Center Software Demo | LiveAgent

Don't have LiveAgent yet?

No problem! LiveAgent offers a 14-day free trial where you can test the free Cal4Care integration!

Frequently asked questions

What is Cal4Care?

Cal4care was founded on 2006 in Singapore with the purpose of enabling people and businesses to pass and share information in the easiest and most cost-efficient way possible. As a technology company, Cal4care innovates communications with one belief; that everyone should be given the opportunity to improve their means of communicating.

How much does it cost to integrate Cal4Care with LiveAgent?

LiveAgent has partnered with Cal4Care. Thus, integration is free of charge. However, keep in mind that Cal4Care charges for its services.

How can you implement a Cal4Care VoIP number inside LiveAgent?

Simply navigate to Configurations > Call > Numbers > Cal4Care. Add the VoIP number and use it right away.

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