Businesses often focus on traffic generation, but by implementing small changes they can close more sales with their existing audience. Conversion optimization is one of the key use cases of using multi-channel help desk solution. Stick to the basics and provide excellent customer service and your conversion rate will skyrocket.
Are you struggling with low conversion rates, high bounce rates, or high shopping cart abandonment rates? E-commerce managers are always looking for new ways to increase the performance of their online stores or websites.
Research shows that adding a live chat to your website can lift your conversion rate by 27% on average. Depending on your industry, this number can be even in the 3-digits sphere. With live chat's marginal costs, it's definitely a no brainer to give it a try.
LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.
Peter Komornik, CEO
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