LiveAgent is a web-based help desk solution ready to help you provide better experiences for your customers. Take your customer service to the next level with more than 175 features and customizable help desk tools such as the fastest live chat widget, a reliable ticketing system, phone center capabilities, and a knowledge base.
LiveAgent also provides social media integrations with Facebook, Twitter, and Instagram to help you provide better customer experiences on social media.
Improve your customer management and help your customers with LiveAgent starting today. Keep reading to find out more about our chat software or start your free 14-day trial. No strings attached and no credit card info required.
Want to send your messages faster and help more website visitors? Get faster connections with customers thanks to the fastest live chat widget on the market that displays in just 2.5 seconds.
Our chat widget has advanced features that make it the right chat solution for every business. Take advantage of proactive chat invitations or real-time typing-view and assist your customers faster.
Use visitor monitoring to keep track of information like customer history, site referrer, or geo location to make workflow easier.
Working with customers on a daily basis can be a difficult job without the right tools. Live chat is one of the greatest and most useful tools available, but what about customers who prefer other forms of communication?
Our unified agent workspace has a reliable ticketing system that streamlines all of your communication into one unified inbox.
Connect your email accounts, Facebook, Twitter, Instagram, Viber, set up a call center with video chat options, and create a knowledge base filled with useful content to get the most from the multi-channel engagement capabilities that LiveAgent offers.
Improve customer segmentation with tags, notes, and contact groups while improving agent productivity and engagement with awards, badges, and gamification features.
Send mass emails, craft email templates or integrate many other applications you use daily to satisfy your customer base. Consider your company size and choose the right plan for an affordable price. You don’t have to go bankrupt to turn visitors into happy customers.
Help desk software can be affordable and LiveAgent proves that. Go ahead and see the pricing. Choose if you want LiveAgent to be knowledge base software with a chat feature, the ultimate call center, or a simple ticketing system for email customer support.
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Get familiar with LiveAgent and see if it’s the right fit for your business. Test our live chat, ticketing, knowledge base and other capabilities completely for free. Click on the button below to start your free 14-day trial.
No credit card info required and no strings attached.
LiveAgent is a customer support software with a great ticketing system that allows you to communicate with customers via multiple popular channels. It's cost effective and a reliable solution for businesses of many sizes.
LiveAgent can provide you with multiple options when communicating with your customers. Besides live chat it can handle email, call center, customer portal, Viber and even social media - Facebook, Twitter and Instagram. Everything is backed up by great features that make your workflows easier and allow you to help more customers.
LiveAgent has the fastest live chat widget available, with chat displayed speeds at 2.5 seconds. The chat widget can be easily placed on any website and customers can contact you anytime. The live chat is backed up by features such as real-time typing view, proactive chat invitations, internal chats and much more.
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