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![How to integrate AI into your helpdesk to automatically improve and generate better replies]()
How to integrate AI into your helpdesk to automatically improve and generate better replies
AI helpdesk integration means adding artificial intelligence technologies—such as machine learning models, natural language processing (NLP), and automation tools—directly into… Learn More
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![The role of AI in support ticket responses]()
The role of AI in support ticket responses
Support ticket responses are the replies that support agents send to customers who have submitted questions or problems through a… Learn More
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![Why traditional customer support replies fall short]()
Why traditional customer support replies fall short
Slow response times and human error When customer support teams deal with a large number of requests, they often take… Learn More
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![Why cart abandonment peaks during Black Friday]()
Why cart abandonment peaks during Black Friday
Surges in traffic and site performance issues On Black Friday, online stores experience a huge increase in visitors. This sudden… Learn More
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October 2025LiveAgent Monthly Updates
![LiveAgent monthly product update: October edition]()
LiveAgent monthly product update: October edition
As we step into November, we are excited to introduce a collection of improvements aimed at enhancing your support efficiency.… Learn More
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![How to enhance your customer experience with multilingual customer service]()
How to enhance your customer experience with multilingual customer service
In an interconnected world, a one-size-fits-all approach to customer support just doesn’t cut it. Customers expect personalized experiences that meet… Learn More
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![How to achieve the best customer service in the real estate business]()
How to achieve the best customer service in the real estate business
In an industry driven by client relationships, outstanding customer service is crucial in real estate. A simple transaction is not… Learn More
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![Pros & cons of customer service outsourcing in 2025]()
Pros & cons of customer service outsourcing in 2025
In 2025, companies must weigh the pros and cons of sending their customer support operations overseas or to third-party providers.… Learn More
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![How to provide the best customer service in logistics]()
How to provide the best customer service in logistics
In a world where delivery speed and reliability are paramount, exceptional customer service in logistics can be your game-changer. As… Learn More
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