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![How to integrate AI into your helpdesk to automatically improve and generate better replies]()
How to integrate AI into your helpdesk to automatically improve and generate better replies
AI helpdesk integration means adding artificial intelligence technologies—such as machine learning models, natural language processing (NLP), and automation tools—directly into… Learn More
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![Inside an AI answer improver: How it works & how support teams can get the most out of it]()
Inside an AI answer improver: How it works & how support teams can get the most out of it
What is an AI answer improver? An AI answer improver is a type of software that uses artificial intelligence to… Learn More
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![The role of AI in support ticket responses]()
The role of AI in support ticket responses
Support ticket responses are the replies that support agents send to customers who have submitted questions or problems through a… Learn More
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![Why traditional customer support replies fall short]()
Why traditional customer support replies fall short
Slow response times and human error When customer support teams deal with a large number of requests, they often take… Learn More
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![Elevating customer support quality with AI: tools, techniques & best practices]()
Elevating customer support quality with AI: tools, techniques & best practices
AI customer support helps businesses meet the needs of today’s customers. Many people now expect instant, accurate, and smooth service… Learn More
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![Why cart abandonment peaks during Black Friday]()
Why cart abandonment peaks during Black Friday
Surges in traffic and site performance issues On Black Friday, online stores experience a huge increase in visitors. This sudden… Learn More
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September 2025LiveAgent Monthly Updates
![LiveAgent monthly product update: September edition]()
LiveAgent monthly product update: September edition
In September our team introduced a range of smart improvements designed to make support faster, easier, and more efficient. From… Learn More
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July 2025LiveAgent Monthly Updates
![LiveAgent monthly product update: July edition]()
LiveAgent monthly product update: July edition
New spoofing protection mechanism, revamped design for social & chatbot messages, enabled bulk download of multiple ticket attachments – July… Learn More
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![How to make an AI chatbot: A beginner’s handbook]()
How to make an AI chatbot: A beginner’s handbook
Explore our definitive guide for developing powerful AI chatbots from the ground up. Learn which key technologies and practical steps… Learn More
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