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![A mark of excellence: LiveAgent achieves multiple 2025 recognitions from Capterra, Software Advice and GetApp]()
A mark of excellence: LiveAgent achieves multiple 2025 recognitions from Capterra, Software Advice and GetApp
What a year! We’re thrilled to announce that LiveAgent has received multiple accolades across Capterra, Software Advice, and GetApp throughout… Learn More
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![Why cart abandonment peaks during Black Friday]()
Why cart abandonment peaks during Black Friday
Surges in traffic and site performance issues On Black Friday, online stores experience a huge increase in visitors. This sudden… Learn More
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![The role of AI & omnichannel live chat in Black Friday customer support]()
The role of AI & omnichannel live chat in Black Friday customer support
Black Friday is one of the busiest periods for retailers worldwide. From early‑morning online rushes to last‑minute deals, customer inquiries spike… Learn More
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![How live chat boosts e-commerce conversion rates on Black Friday]()
How live chat boosts e-commerce conversion rates on Black Friday
Black Friday is the biggest shopping event of the year — and for online retailers, it’s a make-or-break opportunity. With… Learn More
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![The best AI chatbots for your business you can’t miss in 2026]()
The best AI chatbots for your business you can’t miss in 2026
Artificial intelligence (AI) chatbots are rapidly becoming essential for online interactions—whether for business, customer support, or creative tasks. With so… Learn More
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![LiveAgent + Shopify: AI chatbot that reduces workload and accelerates sales]()
LiveAgent + Shopify: AI chatbot that reduces workload and accelerates sales
Shopify powers over 4 million online stores around the world, supporting businesses from small shops to large companies. Many people… Learn More
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![How to make an AI chatbot: A beginner’s handbook]()
How to make an AI chatbot: A beginner’s handbook
Explore our definitive guide for developing powerful AI chatbots from the ground up. Learn which key technologies and practical steps… Learn More
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![Key benefits of chatbots for your business efficiency and customer retention]()
Key benefits of chatbots for your business efficiency and customer retention
Classic rule-based bots and chatbots have been helping enterprises for more than a decade now, but what about AI chatbots… Learn More
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![What are customer insights, and how to use them to grow your business]()
What are customer insights, and how to use them to grow your business
Understanding your customers can be the difference between stagnation and success. As businesses strive for growth, customer insights have emerged… Learn More
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