Provide excellent customer service

Answer more tickets with
all-in-one customer care solution.

✓ No setup fee
✓ Customer service 24/7
✓ No credit card required
✓ Cancel any time

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Connect with your
customers on all channels

Discover our multi-channel toolset with 130+ ticketing features and 200+ integrations with the tools you love.

Explore our Helpdesk

and many more…

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LiveAgent AI Chatbot

Leverage the LiveAgent AI Chatbot to lighten your agents’ workload, while maintaining a personal touch in every conversation. Seamlessly guide new customers through your product details, prices, order status or filter out simple inquiries before they reach your team – all with the power of an AI assistant.

Learn more about LiveAgent AI chatbot

Explore why LiveAgent is the best
choice for your business

LiveAgent has been selected as the fastest implementation software, the best live chat software, and an industry leader
by customers on prominent review portals.

Call center

Get higher resolution rate with call center

Phone calls are an easy way to solve most customer issues with a more personal approach. Provide personalized customer service and increase your issue resolution by up to 56%. Take advantage of all essential features of the LiveAgent call center software – unlimited call recordings, IVR, or agent availability management and achieve excellent customer service with every call.

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Ticketing system

Spend less with a ticketing system

LiveAgent’s ticketing system is the star of the show that makes everything run smoothly. By switching to ticketing, you can save up to 95% of your time, money, and resources. Our ticketing system can gather all of your communication from every single channel you use and organize it for you in one place. Start with LiveAgent ticketing and provide cost-saving, efficient and exceptional customer service.

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Social media

Social media integrations are one of the most popular customer support channels available. Social media support has a high satisfaction rate, and up to 70% of customers choose to return to businesses with social media support. Grow a loyal audience, and provide amazing customer support via Facebook, Twitter, and Instagram. LiveAgent also enables communication via WhatsApp and Viber.

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Knowledge base

Save your time with a knowledge base

Self-service is invaluable at every help desk. Knowledge base articles are an essential part of the customer portal that customers can visit anytime and find advice on their own. In fact, 90% of all customer traffic comes from a knowledge base. Get started with LiveAgent and write knowledge base articles, guides, and how-tos straight from your dashboard.

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What makes LiveAgent different?

Our extensive and reliable features are just the tip of the iceberg. Find out what makes LiveAgent such a great choice for many companies worldwide.

Help desk software with the fastest setup

LiveAgent help desk solution has the fastest and easiest implementation, proven by multiple awards. Get ahead of your competition and set up your multi-channel help desk within a couple of minutes.

The best customer support you can get

We don’t hide from your requests behind FAQs. We’re here for you 24/7. You can reach our customer support team without unnecessary steps, so we can provide you with a direct customer support experience.