Need an Intercom Alternative?

Discover why LiveAgent is the best Intercom alternative on the market.

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Help desk software comparison
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Fed up with your help desk software?

Intercom is a great piece of software that provides a business messaging platform. Intercom utilizes chatbots and live chat, and is scalable. However, if you’re looking for an Intercom alternative, consider LiveAgent. 

Discover our sleek universal inbox with more than 179 help desk features and over 40+ integrations. With LiveAgent you’ll see that with great software comes great customer service

Migrate from Intercom to LiveAgent in minutes. We offer an assisted Intercom migration that will import all your data from Intercom to LiveAgent. It’s free and takes only 5 minutes.

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3 Reasons Why Companies Switch to LiveAgent

Find out how LiveAgent stands out from other alternatives

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Increased Productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Feature Rich

With more than 175 help desk features, providing support will be a piece of cake.

Intercom vs LiveAgent at a glance

FeatureLiveAgentIntercom
Ticketing✅Yes✅Yes
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes✅Yes
Facebook✅Yes✅Yes
Twitter✅Yes✅Yes
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes✅Yes
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes✅Yes
Automation and Rules✅Yes✅Yes
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes❌No
Unlimited Websites✅Yes✅Yes
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes✅Yes
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Powerful Intercom Alternative

Getting the best value for your money is crucial when you’re looking for a great help desk software. Intercom offers three different core packages and additional add-on features. LiveAgent offers 4 competitively priced core packages as well as add-on features such as social media integrations. If you’re looking for a fully-featured Intercom alternative, consider LiveAgent. We’ve got a hybrid ticket stream, unified omni-channel inbox, reporting and analysis features, automation, gamification and much more!

Get an overview of your customer support

See usage, statistics, evaluate performance reports, and learn from customer satisfaction ratings.

analytics reporting customer support tool - LiveAgent

Fastest Chat Widget

If you’re looking for an Intercom alternative and speed is a metric that’s important to you, LiveAgent might be what you’re looking for. LiveAgent boasts the fastest chat widget on the market — it displays in just 2.5 seconds.

A fast chat widget is the way to go if you want to effectively convert a website visitor into a customer. According to an eMarketer report, 35% of website visitors made an online purchase after using live chat. 

LiveAgent live chat - Startup job
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We're Multilingual

Our software is multilingual. LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets. Don’t let foreign languages create a barrier between you and your customers. We’ve got you covered.

Why Settle for Less?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. That’s why it’s a great alternative to Intercom. LiveAgent saves you time and money, so you can focus on what’s important — building meaningful relationships with your customers.

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LiveAgent vs Intercom Comparison

Check out how we compare to Intercom based on customer reviews on Capterra

Intercom vs LiveAgent on Capterra
Correct as of 01/13/2020

See why our Customers Chose LiveAgent as their Preferred Intercom Alternative

Feel free to check out what other customers are saying about LiveAgent. LiveAgent has collected more than 2800 reviews on various software marketplaces like Capterra, Trustpilot, GetApp, G2, Software Advice.

Save more with LiveAgent

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If you're looking for a powerful Crisp alternative, consider LiveAgent. It's a fully featured help desk software with the fastest chat widget.

Need a Crisp alternative?

WhatsApp integrations, knowledge base, customer forum, automation, API, IVR, video calls, unlimited history, websites, chat buttons, tickets/mails, call recording, 24/7 support. LiveAgent gives access to all these features while Crisp has limited offerings.

LiveAgent has more than 175 features, over 40 integrations and a great price tag. See why you should switch from HelpCrunch to LiveAgent.

Looking for a HelpCrunch alternative?

Improve marketing strategies with our GPTSummarizer. Increase sales, target your audience effectively, and create compelling campaigns with our help. LiveAgent is a powerful customer service software with efficient communication and response times. It offers advanced chat tools, integration options, and affordability. Compare alternatives and try it for free.

Looking for ConnectWise alternative? Discover LiveAgent's great ticketing system backed up by amazing features and integrations.

Looking for a ConnectWise alternative?

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The best live chat alternatives contain a specific set of features that will set you up for success. Find out what they are today!

Discover the best live chat alternative

LiveAgent is highly recommended as a superior alternative to Kayako, providing added value and quick, effective support solutions for businesses.

LiveAgent is more cost-effective when compared to other help desk solutions and it has more than 175 help desk features and over 40 integrations. See more.

Looking for a LiveHelpNow alternative?

Users praise LiveAgent for its affordable pricing, helpful support team, advanced automation, and seamless integration with other tools. They also appreciate the ability to send emails, attach files, and manage email flow easily, unlike their previous experience with ZenDesk. LiveAgent's functionality, stability, and mobile features make it the preferred choice over other help desk systems like Freshdesk and Zendesk. The system offers a rich set of functions at a good value, making it suitable for small business owners. Overall, LiveAgent receives positive reviews for its configuration options, responsive support, and customer satisfaction.

Experience seamless communication with Intercom alternatives. Transform your business with innovative chat solutions for exceptional support.

Intercom alternative

A platform that offers segmentation, targeting, analytics, and reporting is crucial for businesses to personalize their approach, measure customer communication efforts, and optimize engagement. LiveAgent is an affordable alternative to Intercom, with a user-friendly interface and various features like live chat, ticketing system, and customer service reporting. Other alternatives include Zoho Desk and Freshdesk, which provide tools for multi-channel communication, integrations, and customization options. Businesses should compare pricing, value, and user reviews to choose the best option for world-class customer service within their budget.

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Andrej Saxon

Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.

Andrej Saxon | LiveAgent support team
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