GoTrunk

What is GoTrunk?

GoTrunk is a powerful SIP trunking service for inbound and outbound calls. The official headquarters is in London. However, the company is operating globally, providing service for many customers. The company’s goal is to provide; “world-class communications solutions for businesses based on SIP (Session Internet Protocol) and VoIP (voice over Internet protocol).” GoTrunk has partnered with LiveAgent for customers to leverage the full potential of the LiveAgent call center.

What are the costs of GoTrunk integration?

LiveAgent provides free integration without any additional charges. Although, GoTrunk can charge you for their services since the company is operating independently.

How to integrate GoTrunk into LiveAgent?

Before you connect LiveAgent with GoTrunk, you need to obtain the necessary information. In this case, it is the VoIP number. After getting the number, sign in to your LiveAgent account and go to;

Configurations – Calls – Numbers – (+ button)

After that, search for GoTrunk to add valid information, and you can start using your VoIP right away.

Benefits:

• lower costs
• easy integration
• the option to use a variety of devices
• better customer experience
• the ability to operate worldwide

If you would like to learn more about how call center software works, check out the video down below.