GoTrunk is a powerful SIP trunking service for inbound and outbound calling. The company operates on a global scale providing service for thousands of customers.
The company’s goal is to provide world-class communications solutions for businesses that use SIP (Session Internet Protocol) and VoIP (Voice over Internet Protocol). In light of this, GoTrunk has partnered with LiveAgent so our customers can utilize their LiveAgent call center to its fullest potential.
GoTrunk can be used as your main VoIP service provider. Simply connect it to your LiveAgent help desk software, set up your call center, and start calling. LiveAgent offers advanced call center features, that allow you to make one-on-one calls with customers, set routing rules to route calls to the correct departments, or even make video calls.
Would you like to see how the call center works in action? Go ahead and check out our call center feature page or have a look at the video below to see everything you can do with LiveAgent’s call center software.
LiveAgent provides a free integration with GoTrunk, so you can access it free of charge. However, GoTrunk is a paid service, so to use their phone numbers you will have to purchase a number/subscription.
That’s it, your GoTrunk number is connected with LiveAgent, and you can start making and receiving customer phone calls. Would you like to learn more about LiveAgent? Have a look at our call center feature page or watch the video down below. In case you want to try LiveAgent on your own, sign up for the free 14-day trial at the bottom of this page.
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SIP stands for Session Initiation Protocol. It's a signaling protocol that defines messages that are sent between endpoints and manage all call elements. It's used for making calls, video calls, messaging and also the distribution of media.
GoTrunk is LiveAgent's VoIP partner. In general, GoTrunk is a SIP trunking service for inbound and outbound calls. You can connect your GoTrunk phone number with LiveAgent to create a call center within your help desk software.
Connecting GoTrunk is free of charge in LiveAgent. Keep in mind that GoTrunk operates independently, therefore can charge you for its services accordingly.
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