Looking for a Verloop alternative?

Discover why LiveAgent is the best Verloop alternative on the market.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Are you looking for a help desk software that can do more?

LiveAgent is the ultimate customer support solution for your business. With useful tools, coverage of multiple channels, more than 175 features and over 40 integrations, LiveAgent is the right choice for your business.

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3 reasons why companies switch to LiveAgent

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Increased Productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Verloop vs LiveAgent at a glance

FeatureLiveAgentVerloop
Ticketing✅Yes✅Yes
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes✅Yes
Facebook✅Yes✅Yes
Twitter✅Yes✅Yes
Instagram✅Yes✅Yes
Viber✅Yes❌No
WhatsApp✅Yes✅Yes
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes❌No
Automation and Rules✅Yes✅Yes
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes❌No
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes❌No
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A powerful Verloop alternative

Take your customer support to the next level with LiveAgent. 

LiveAgent has a coverage of a large number of communication channels. E-mail, live chat, social media, call center and knowledgebase are at your disposal to provide more freedom to your customers. Everything is managed via a reliable ticket system, so you don’t have to worry about messy communication. 

Fastest live chat

Live chat is one of the most useful tools for customer support agents. Therefore it needs to be easy to use, reliable and as fast as possible.

LiveAgent’s chat widget is just that! And it’s also the fastest on the market, with chat displayed speeds at 2.5 seconds. You even get to see what your customers are typing before they hit send. Surprise them with lightning fast replies.

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Get more without overpaying

Great customer support software doesn’t have to come with a huge price tag. 

LiveAgent has three affordable paid plans that are packed with tools, features and integrations you need to provide the best support possible. All you need to do is pick the one that suits your needs the best. 

See why companies switch to LiveAgent

LiveAgent Is Competitive Advantage

Looking for a different helpdesk software?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

Save more with LiveAgent

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Elevate customer engagement with live chat best practices. Explore tips and strategies for exceptional online interactions.

Mastering live chat best practices for exceptional customer service

Integrating CRM with live chat can boost sales by providing personalized assistance. Post-chat surveys and SLA metrics help gather insights and enhance customer service. Encouraging agents to share expertise and using chatbots sensibly can elevate customer experience. Mobile-friendly chat and ticketing system integration are also essential for efficient support. Live chat best practices have shown success in businesses like Bank of America, Estee Lauder, and Škoda. Implementing these practices with LiveAgent software can enhance customer service easily.

LiveAgent helps retail industry with providing the best possible customer service. LiveAgent - one omnichannel solution to satisfy every customer.

Helpdesk software for Retail industry

Investing in customer service training is crucial for businesses. LiveAgent provides comprehensive customer service software with 24/7 support, multilingual features, and savings for businesses. It also offers live chat, personalized experiences, and integrates with social media. LiveAgent helps improve customer satisfaction and communication, and is trusted by companies like NASCAR and Forbes.

Knowledge base builder will help you to create categories in the customer portal and provide your customers with the knowledge that they can find on their own.

Knowledge base

Enhance customer experience with LiveAgent's features like SLAs, co-browsing, and canned responses. Create multiple knowledge bases and customer portals for improved service. Integration with CRM and mobile-friendliness also emphasized.

Live chat agents are employees that answer customer questions and queries through Live chat. They provide answers to customers in real-time.

Who Are Live Chat Agents?

Live chat agents provide real-time customer support, requiring computer skills, product knowledge, and multitasking abilities. They must respond quickly and efficiently to improve customer satisfaction and support workflow. Integration with customer service software and a customer portal with FAQs can enhance their productivity.

Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!

Blog

Navigating the informational maze in the digital landscape is complex for organizations. Learn about knowledge management strategies and best practices to streamline operations and improve customer experience. LiveAgent provides monthly updates and tools for customer support.

Explore a selection of the best live chat software on the market. Choose the ideal live chat software for your website and raise your customer service to the moon.

Live chat software

Live chat software is essential for businesses looking to improve customer communication. Options like LiveAgent, Front, and tawk.to offer customizable and affordable solutions with various features to meet different business needs. It's crucial to choose a software that provides reliable customer support and the ability to scale up or down based on business growth. Integrations and collaboration options are also important factors to consider when selecting the best live chat software for a company.

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