Looking for a Smartsupp alternative?

Discover why LiveAgent is the best Smartsupp alternative on the market.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Do you need more than just a chat tool for your customer support? Try LiveAgent!

LiveAgent is the ultimate omni-channel solution for your help desk. With more than 180 advanced features and over 40 third party integrations, LiveAgent is the ideal support tool for customer service teams of all sizes. Switch today and find out about benefits of using LiveAgent.

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  • GetApp leader in cal tracking software badke 2025
  • Capterra shortlist badge for favorite help desk software 2025
  • Software Advice badge, Front runners, Help Desk category

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3 reasons why companies switch to LiveAgent

Tons of useful features

Over 180 features to make your workflow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one of our three paid plans or pick out separate features to customize your help desk.

Increased productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

SmartsUpp vs LiveAgent at a glance

FeatureLiveAgentSmartsupp
Ticketing✅Yes✅Yes
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes❌No
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes❌No
Knowledge Base✅Yes❌No
Customer Forum✅Yes❌No
Automation and Rules✅Yes❌No
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes❌No
Unlimited Websites✅Yes✅Yes
Unlimited Chat Buttons✅Yes✅Yes
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes✅Yes
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Powerful Smartsupp alternative

If you’re looking for an Android help app packed with tools and features, you’re in the right place. LiveAgent connects you with your customers through multiple communication channels. We’re talking email, live chat, social media, call center, and knowledge base all within one powerful solution for your business. If you want to always be part of your customers’ conversations, the best social customer service software you can choose is LiveAgent.

All queries are managed by a ticket system to keep you organized and efficient.

Fastest live chat

For most businesses, live chat is the main tool for connecting with customers. Live chat needs to be fast, reliable, and always available on your website so you can effectively convert website visitors into paying customers.

LiveAgent boasts the fastest live chat widget on the market. It displays in just 2.5 seconds.

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We're multilingual

Our software is multilingual. LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets. Don’t let foreign languages create a barrier between you and your customers. We’ve got you covered.

LiveAgent vs Smartsupp comparison

Check out how we compare to Smartsupp based on customer reviews on Capterra

Smartsupp vs LiveAgent Capterra comparison
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Get more for a great price

Getting more customer support tools for your business doesn’t have to be that expensive. In fact it can be a great deal. 

LiveAgent won’t suck your budget dry. We have three great paid plans that are packed with tons of advanced tools, features, and integrations to help you provide the best support you possibly can. Check out our pricing plans to find out more!

See why companies switch to LiveAgent

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Looking for a different help desk software?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay close to your customers and help them faster with LiveAgent.

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LiveAgent plans start at $15/agent/mo and include email ticketing, live chat feature, knowledge base, and more. The full package is available at $69/agent/mo.

LiveAgent Pricing

Explore LiveAgent's affordable pricing plans starting at $15/agent/month. Powerful features, 30-day free trial, no credit card needed!"

Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available.

Features

Explore LiveAgent's powerful multi-channel help desk features—ticketing, live chat, call center, and more. Boost support efficiency today!

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Provide excellent customer service

Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.

Boost customer support with LiveAgent's all-in-one help desk software. Try free—no credit card needed! Live chat, ticketing & more!"

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Boost customer support with LiveAgent's all-in-one help desk software. Try free—no credit card needed! Live chat, ticketing & more!"

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