Relokia is a company that focuses on data migration services, it can back up and migrate data between a large number of various apps. The processes are fast, reliable, and secure so you don’t have to worry about losing your data. Relokia services are encrypted, and they provide amazing customer support
Help Desk Migration by Relokia is an online service that enables you to migrate data between on-premise and cloud-based help desk systems. No special skills or knowledge are required.
Relokia divides its service into three parts. Besides help desk migration options, you can also import all of your data from a CSV. file. The third option includes data export into CSV.
Use Help Desk Migration by Relokia to migrate your data from your help desk between other business solutions and vice versa. The service saves you countless hours needed to move data between help desk platforms.
For most companies, data migration is a painful process. Some consider using the API and writing their own migration tool, while others figure out a way to move their data manually. Both methods take a lot of time and effort. But most importantly, pulling your human resources away from their jobs costs more than using an automated data migration tool.
And how can you use this data migration? It can work similarly to some of our migration plugins and integrations with software such as Mailchimp, Slack, Gmail, or Shopify. Help Desk Migration by Relokia and LiveAgent integrations gather data from one app and place it into the LiveAgent ticketing system.
You can use this to share information, keep track of customer contacts, gather files and documents, and use them to your advantage. Last but not least is the option to permanently transfer your data from other help desks into LiveAgent in case you want to switch permanently to our solution and provide amazing customer support.
Depending on the source help desk, you might be able to migrate:
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Learning to use Help Desk Migration by Relokia is a simple process to ensure convenient data transfer. Follow the guide below to learn how to complete this simple process on your own.
That’s it, you have successfully finished the Help Desk migration by Relokia integration, and transferred your data from your old help desk to LiveAgent. Have a look at other cool integrations with various software, watch the LiveAgent tour video or browse through Academy to learn more about providing amazing customer support.
1. Create an account at Help Desk Migration
2. Fill in the required credentials
3. Test the migration and carefully evaluate
Migrating data can be a painful experience for a lot of companies, perhaps even a deal-breaker. As a result, Relokia created a help desk migration that will help you migrate all the data efficiently with just a few clicks.
You can transfer everything important such as contacts, tickets, tags, feedback or agent profiles.
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