Valuable in every single industry

Discover how LiveAgent improves your retail business.

✓ No setup fee
✓ Customer service 24/7

Get Started | 1 month free Watch video

Used by

4×

Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Home | Industry | Retail

Helpdesk software for Retail industry

Sell more and increase the satisfaction – all with LiveAgent. Provide your customers an excellent customer service. Let them contact you from social media, your websites, through email, live chat…

Start Free Trial

14 or 30 days free trial No Credit Card required

Offer 24/7 support

Provide 24/7/365 support by creating self-service hubs filled with relevant information and answers to FAQs.

Make more sales

Reduce shopping cart abandonment by offering real-time assistance directly on your website.

Assist in real-time

Reach out and convert website visitors that are browsing high-intent pages using proactive chat invitations in a matter of seconds.

Improve the shopping experience

Bring the seamless experience to your customers with brick-and-click concept. Running an e-shop with regular brick store can become a great source of questions of your shoppers. Be closer to them and become a customer centric company, all with LiveAgent for retail industry.

Provide helping hand

Customers love to ask questions – either it’s directly at your store or online on different portals. Create the ultimate source of knowledge with LiveAgent customer engagement software for the retail industry and its customer portal, knowledge base, or FAQ. If you prefer live chat and provide guidance personally, we have got you covered!

Increase the cash flow

Helping your customers to fulfill their needs with an exceptional customer service will bring you a lot of benefits to your business. Did some of your customers not have a very good experience? Solve it immediately and approach them with LiveAgent for retail industry.

Save more with LiveAgent

Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your customers.

Success stories Testimonials

Related Articles to Retail

Find the perfect Shopify customer service app for your online store. Review the top options on the market and discover the essential features and helpful tips.

Best Shopify customer service apps: Compared & categorized

Re:amaze, Shopify Inbox, Kustomer, Zendesk, HelpCenter, Gladly, Gorgias, and Richpanel are customer support apps that offer seamless integration with Shopify. They provide features like live chat, AI-powered chatbots, ticket management, and more to streamline customer support processes for e-commerce businesses. These apps aim to improve responsiveness, customer satisfaction, and operational efficiency.

Shopify

If you want your customers to reach you faster, consider Shopify integration for LiveAgent. This integration allows you to set up live chat in your e-store.

Helpdesk software for Travel industry

Do your customers need help on their vacations and trips? You need the right software. Try LiveAgent, 14 days for free with no strings attached.

Shopify

Shopify is an eCommerce platform with features like drop-shipping and customer engagement tools. Integration with LiveAgent provides efficient support. Shopify is easy to use and can save time and money for entrepreneurs. Integration with LiveAgent allows for seamless customer support and order tracking. Connecting LiveAgent and Shopify via Zapier is quick and intuitive, creating an improved workflow. LiveAgent offers various features for managing content and integrating with popular CMS systems, making it a reliable choice for businesses.

Looking for a free customer management software?

Create a free knowledge base to provide customers with useful articles. Customize it to match your branding. LiveAgent's customer service software is free, with the option to switch to a paid plan for extra features. LiveAgent is used by companies like Huawei, BMW, and O2. It offers a fast live chat widget and a ticketing system. The free plan has limitations, but the paid plan offers more features.

Empower your customers to find the answers they are looking using self-service. LiveAgent's FAQ software enables you to create stunning customer portals.

Leverage FAQ software to optimize your customer self-service experience

Create differentiated content for customers and agents by using LiveAgent's knowledge base tools. Set up multiple knowledge bases and FAQs, enable a search widget with smart suggestions, and enhance agent productivity. FAQs are a powerful tool for customer support strategy, reducing repetitive questions, increasing customer satisfaction, and improving agent efficiency. LiveAgent offers various pricing plans to suit different business needs.