
Helpdesk Software for E-commerce & Services Industry
Boost your e-commerce with LiveAgent's top-rated helpdesk software. Streamline support, enhance loyalty, and reduce cart abandonment. Try free!

Discover how LiveAgent improves your retail business.
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
Sell more and increase the satisfaction – all with LiveAgent. Provide your customers an excellent customer service. Let them contact you from social media, your websites, through email, live chat…
Provide 24/7/365 support by creating self-service hubs filled with relevant information and answers to FAQs.
Reduce shopping cart abandonment by offering real-time assistance directly on your website.
Reach out and convert website visitors that are browsing high-intent pages using proactive chat invitations in a matter of seconds.

Bring the seamless experience to your customers with brick-and-click concept. Running an e-shop with regular brick store can become a great source of questions from your shoppers. Be closer to them and become a customer centric company, all with LiveAgent for retail industry.

Customers love to ask questions – either it's directly at your store or online on different portals. Create the ultimate source of knowledge with LiveAgent customer engagement software for the retail industry and its customer portal, knowledge base, or FAQ. If you prefer live chat and provide guidance personally, we have got you covered!

Helping your customers to fulfill their needs with an exceptional customer service will bring you a lot of benefits to your business. Did some of your customers not have a very good experience? Solve it immediately and approach them with LiveAgent for retail industry.
See our success stories and testimonials and discover the positive impact of the implementation of help desk software on Retail industry
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.

Boost your e-commerce with LiveAgent's top-rated helpdesk software. Streamline support, enhance loyalty, and reduce cart abandonment. Try free!

Boost customer support in fitness & healthcare with LiveAgent. Multi-channel helpdesk, live chat, secure data & 30-day free trial. Try now!

Enhance your software business with LiveAgent, the top-rated help desk solution offering 24/7 customer service with no setup fees. Start your free trial now!