This month, we’ve rolled out the new “Blind Transfer” call function, refined the mass action options in the tickets list,… Learn More
This month, our primary focus has been dedicated towards enhancing system performance and user experience. These enhancements range from minor… Learn More
March brings the exciting announcement of the launch of the LiveAgent AI Chatbot, delivering on our promise to enhance customer… Learn More
This month, we are excited to share some positive advancements to LiveAgent. We will give you a sneak peek at… Learn More
Understanding your customers can be the difference between stagnation and success. As businesses strive for growth, customer insights have emerged… Learn More
In an interconnected world, a one-size-fits-all approach to customer support just doesn’t cut it. Customers expect personalized experiences that meet… Learn More
In this monthly update for our LiveAgent software, we’re thrilled to share some major updates including our new AI integration… Learn More
In an industry driven by client relationships, outstanding customer service is crucial in real estate. A simple transaction is not… Learn More
Customer service analytics emerges as an essential tool, enabling companies to listen to their customers and enhance the overall experience.… Learn More
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