Looking for a Vocalcom alternative?

Discover why LiveAgent is the best Vocalcom alternative on the market.

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Fed up with your help desk software?

Switch to a different help desk software and improve your customer service.

LiveAgent is the ultimate customer support solution for your business. Provide support via multiple channels and accounts. Provide help with the best tools and ease your workflow with a great ticket system.

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3 reasons why companies switch to LiveAgent

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Vocalcom vs LiveAgent at a glance

Feature	LiveAgent	Vocalcom
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	✅Yes
Twitter	✅Yes	✅Yes
Instagram	✅Yes	✅Yes
Viber	✅Yes	✅Yes
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	✅Yes
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	❌No

Powerful Vocalcom alternative

Switch to a powerful help desk software that can do it all.

LiveAgent takes your customer support service to the next level. Provide support via email, live chat, social media, knowledge base and call center easily. Everything is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is right there and sorted, as it should be.

Switching to a different software doesn’t mean you have to lose social media support.

LiveAgent offers plenty of social media features, such as Facebook, Viber, Instagram, Twitter and WhatsApp integration. You can keep providing support through channels preferred by your customers.

Fastest live chat

Live chat is one of the best tools you can use to provide customer support. It needs to be reliable, always available and as fast possible.

LiveAgent has the fastest live chat available on the market, with chat displayed speeds at 2.5 seconds. Furthermore, you can see what your customers are typing even before they hit send. You can prepare your answers in advance.

See why companies switch to LiveAgent

Ready to pay less for better tools?

Great software doesn’t have to be that expensive. LiveAgent offers you three great paid plans that are packed with tools, features and integrations and won’t ruin your budget.

Keep the tools you need and don’t overpay. Have a look at our plans and pick the one that fits you the best.

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Save more with LiveAgent

Comparing different software? Have a look

Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.

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Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Provide excellent customer service

Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.

The right fit for every business

LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.

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