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Fed up with your help desk software?

Would you like to switch to a different help desk software?

LiveAgent offers you more options when it comes to providing customer support. It’s the ultimate solution for your business. With coverage of the most important communication channels, more than 175 features and over 40 integrations, you too can take your support to the next level.

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3 reasons why companies switch to LiveAgent

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Increased Productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Vision vs LiveAgent at a glance

Feature	LiveAgent	Vision
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	✅Yes
Twitter	✅Yes	✅Yes
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

A powerful Vision alternative

Switch to a help desk software that gives you more and take your customer support to the next level.

LiveAgent supports all relevant communication channels like e-mail, live chat, call center, knowledgebase and even social media like Instagram, Twitter and Facebook. Viber integration is on its way. With all of that comes a great ticketing system that manages all of your communication and organizes it for you. You don’t have to worry about messy communication.

We live in a world of online socializing, so it’s important to provide support not just via traditional channels but also social media.

LiveAgent is one of few help desk solutions that cover not just Facebook and Twitter but also Instagram communications. Viber integration is on its way. LiveAgent covers a large number of channels, so you can provide better support to your customers.

Fastest live chat

Live chat is an essential and a very useful tool for customer support agents. It allows your customers to contact you straight from your website and chat instantly. That’s why it needs to be fast.

LiveAgent is proud to have the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds.

See why companies switch to LiveAgent

Ready to get more for less?

Providing your business with a great support software doesn’t have to be that expensive. LiveAgent offers you three awesome paid plans that are packed with tools, features and integrations to give you everything you need to provide the best support.

See our plans and find out more. We promise they won’t ruin your budget.

Compare plans

Comparing alternatives? Have a look at others

Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.

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Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.

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Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. Get a tour of our features, ask questions, and invite your team to join. No trial account needed to start!

The right fit for every business

LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.