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Fed up with your help desk software?

Are you looking for a different solution for your customer support? Would you like to provide support via multiple channels and give your customers options when it comes to contact?

Try LiveAgent. LiveAgent is the ultimate omnichannel solution for your help desk. Packed with powerful features and integrations, LiveAgent brings you everything you need to provide better support.

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3 reasons why companies switch to LiveAgent

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Tawk vs LiveAgent at a glance

Feature	LiveAgent	Tawk
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	❌No
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	❌No
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Get more for your business

Live chat is one thing but how about something more? Customers are not coming just through one channel, so the best thing is to cover more of them. Provide support via email, social media, call center and knowledge base. LiveAgent supports even Instagram amongst others.

LiveAgent’s ticket system takes care of everything for you, so there will be no mess in your communication. Everything is sorted, as it should be.

The fastest live chat

We get it, live chat is what you came for in the first place. Why not get the fastest on the market? LiveAgent’s widget displayed speeds at 2.5 seconds.

Furthermore you get to see what your clients want as they’re typing it. Prepare your replies before they hit send and surprise them with your speed.

Your agents are your own

Stick with people you know and trust and pay for tools only. Great help desk software doesn’t have to be expensive. LiveAgent has three great paid plans that are packed with tools and features to help you provide better support.

See our plans and learn more.

Compare plans

See why companies switch to LiveAgent

Looking for a different helpdesk software?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

Save more with LiveAgent

Compare us with others

Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.

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Provide excellent customer service

Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.

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Explore LiveAgent Academy, your ultimate resource for mastering customer service. Discover tips, motivational quotes, best practices, and essential skills to enhance customer experiences, loyalty, and satisfaction. Unlock your team's potential with expert insights today!

LiveAgent is able to fulfill the requirements of several business spheres. See how LiveAgent can fit your requirements and improve your customer support.

Help desk software that adapts to your industry

Discover how LiveAgent elevates customer support across industries, from healthcare to automotive. Benefit from no setup fees and 24/7 customer service. Boost advocacy, cut response times, and decrease ticket volumes with our omnichannel help desk software. Trusted by Forbes, Airbus, and Nascar. Start your free trial today and tailor LiveAgent to your niche!