Looking for a LiveCall alternative?

Discover why LiveAgent is the best LiveCall alternative on the market.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Phone support is just the beginning. Get email, live chat, social media and knowledge base to provide your customers with more options.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

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  • Software Advice badge, Front runners, Help Desk category
  • GetApp leader in cal tracking software badke 2025
  • Capterra shortlist badge for favorite help desk software 2025

3 reasons why companies switch to LiveAgent

Call center support

Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!

Rich on features

Over 175 + features to make your work flow easier and more enjoyable. 

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

LiveCall vs LiveAgent at a glance

FeatureLiveAgentLiveCall
Ticketing✅Yes❌No
Live Chat✅Yes❌No
Call Center✅Yes✅Yes
Self-Service✅Yes❌No
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes✅Yes
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes❌No
Automation and Rules✅Yes❌No
API✅Yes❌No
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes❌No
Unlimited Websites✅Yes❌No
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes❌No
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes❌No
smart phone calling

A powerful LiveCall alternative

Take you support desk further with emails, live chat, social media and knowledge base. 

Give you customers multiple options to connect with you and turn them into paying customers. You get all of this for a price that won’t ruin your budget. 

The fastest live chat

Live chat provides you the fastest way for your customers to connect with you. You can increase the number of conversions and turn page visitors into paying customers effectively.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Can you keep up?

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Call center support

Call center is easy to set up and easy to use. LiveAgent’s interface will smoothly guide you through the entire process. Connect with your customers via browser, phone or any other equipment of your choice. 

LiveAgent takes care of everything for you, so there is no need for 3rd party providers. You can focus on the important and provide support without additional hassle.

Why companies switch to LiveAgent

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Get more and save more

Giving your customers and agents more options doesn’t mean you have to overpay. LiveAgent has three great paid plans that are packed with the best tools and features for providing customer support

In case you want to, you can always buy separate features without overpaying for them. Click below and find out more.

Save more with LiveAgent

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LiveAgent is fully-featured service desk software that uses a ticketing system to combine all of your service desk processes.

Service desk software for a better customer experience

Streamline customer support with LiveAgent's all-in-one service desk software. Try a 30-day free trial—no credit card needed!"

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Provide excellent customer service

Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.

Explore a selection of the best call center software on the market. Choose the ideal call center software for your website and raise your customer service to the moon.

Call center software

Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"

Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service.

Take a tour of LiveAgent

Discover LiveAgent's all-in-one help desk software with 130+ features, 200+ integrations, & 30-day free trial. No credit card required!

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