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Português Looking for a LiveCall alternative?
Discover why LiveAgent is the best LiveCall alternative on the market.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Used by
Fed up with your help desk software?
Phone support is just the beginning. Get email, live chat, social media and knowledge base to provide your customers with more options.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
3 reasons why companies switch to LiveAgent
Call center support
Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!
Rich on features
Over 175 + features to make your work flow easier and more enjoyable.
Affordable pricing
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
LiveCall vs LiveAgent at a glance
| Feature | LiveAgent | LiveCall |
|---|---|---|
| Ticketing | ✅Yes | ❌No |
| Live Chat | ✅Yes | ❌No |
| Call Center | ✅Yes | ✅Yes |
| Self-Service | ✅Yes | ❌No |
| ✅Yes | ❌No | |
| ✅Yes | ❌No | |
| ✅Yes | ❌No | |
| Viber | ✅Yes | ❌No |
| ✅Yes | ✅Yes | |
| Knowledge Base | ✅Yes | ✅Yes |
| Customer Forum | ✅Yes | ❌No |
| Automation and Rules | ✅Yes | ❌No |
| API | ✅Yes | ❌No |
| Interactive Voice Response (IVR) | ✅Yes | ❌No |
| Video Calls | ✅Yes | ❌No |
| Unlimited History | ✅Yes | ❌No |
| Unlimited Websites | ✅Yes | ❌No |
| Unlimited Chat Buttons | ✅Yes | ❌No |
| Unlimited Tickets/Mails | ✅Yes | ❌No |
| Unlimited Call Recording | ✅Yes | ❌No |
| Unlimited 24/7 Support | ✅Yes | ❌No |
A powerful LiveCall alternative
Take you support desk further with emails, live chat, social media and knowledge base.
Give you customers multiple options to connect with you and turn them into paying customers. You get all of this for a price that won’t ruin your budget.
The fastest live chat
Live chat provides you the fastest way for your customers to connect with you. You can increase the number of conversions and turn page visitors into paying customers effectively.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Can you keep up?
Call center support
Call center is easy to set up and easy to use. LiveAgent’s interface will smoothly guide you through the entire process. Connect with your customers via browser, phone or any other equipment of your choice.
LiveAgent takes care of everything for you, so there is no need for 3rd party providers. You can focus on the important and provide support without additional hassle.
Why companies switch to LiveAgent
Get more and save more
Giving your customers and agents more options doesn’t mean you have to overpay. LiveAgent has three great paid plans that are packed with the best tools and features for providing customer support.
In case you want to, you can always buy separate features without overpaying for them. Click below and find out more.
Save more with LiveAgent
Compare us to other call center software
Curious to see how we measure up to other popular call center solutions? Check out our comparison pages and discover all that we have to offer.
Discover the power of LiveAgent's Universal Inbox, a unified dashboard that streamlines all communication channels—emails, calls, social media, and more—into one centralized location. Enhance your team's efficiency with features like automatic ticket routing, real-time chat previews, and built-in CRM. Elevate your customer service and satisfaction with a free 30-day trial today.
Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.
The right help desk for every business
LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.
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