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Fed up with your help desk software?

HelpCrunch is a great helpdesk software but you might want to try something else. LiveAgent does more than just live chat. Connect your email, social media, knowledge base and call equipment to provide a full service for your customers.

LiveAgent has more than 175 features, over 40 integrations and a great price tag to bring you the best way to communicate with your customers.

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HelpCrunch vs LiveAgent at a glance

Feature	LiveAgent	HelpCrunch
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	❌No
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	❌No
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Powerful HelpCrunch alternative

Customer support should be about giving your customers multiple ways to connect with you. Increase your customer engagement and help them via any channel, whether it’s live chat or Instagram, with LiveAgent’s powerful social media customer support software.

LiveAgent has three paid plans that offer you exactly what you need to cover everything. A reliable ticket system will take care of organizing all of the communication and you can focus on the important – helping your customers.

Would you like a faster live chat?

Live chat is an essential tool when it comes to providing customer support. Since it’s about instant communication, speed should be a top priority. LiveAgent’s web chat software will allow you to provide the best customer experience possible.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You cannot get anything faster than that. Don’t keep your page viewers waiting and turn them into paying customers.

Reasons why companies switch to LiveAgent

Call center support

Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!

Rich on features

With over 175 + features to make your work flow easier and more enjoyable, LiveAgent is more than just a helpdesk ticketing software.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk ticketing software.

Call center support

That’s right. Besides email, social media, knowledge base and live chat, you can also provide support via phone calls. It’s easy.

The set up process is done within minutes and you don’t even need special equipment to make it happen. Make calls via browser, your smartphone or another equipment of your choice. There is no need for 3rd party providers, LiveAgent takes care of this for you.

Get more and save more

LiveAgent has three paid plans packed with features to provide you the best tools for customer support. In case you need something extra, you can buy separate features to add value to your plan.

LiveAgent is the most reviewed and #1 rated service desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.

See our pricing plans and find out more!

Compare plans

See why companies switch to LiveAgent

Compare us to a different live chat software

Curious to see how we measure up to other popular live chat solutions? Check out our comparison pages and discover all that we have to offer.

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The right fit for every business

LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Provide excellent customer service

Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.