What is Toky?
Toky is a call center service, business phone system, and VoIP provider. It’s used for managing call centers.
How can you use it?
New calls, voicemails and text messages will not go past you because you will get notified about them in your LiveAgent dashboard. You can also manage contacts, create conversations and send text messages.
Benefits
- Call center support for your help desk
- Know about all the calls, texts and voicemail without switching apps
- Send texts from your dashboard
If you would like to learn more about how call center software works, check out the video down below.
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Frequently asked questions
What is Toky?
Toky is a cloud telephony system company since 2014. With Toky, you can easily have your own VoIP (Voice over Internet Protocol) in a few minutes.
How can you utilize Toky integration with LiveAgent?
Toky integration allows you to get notifications about any new calls, messages instantly in LiveAgent. As a result, your customer service/support can efficiently deal with customer inquiries and provide a great customer experience. Moreover, you can manage the customer contact information as well as create conversations with them all from LiveAgent.