What is Intercom?

Intercom is a messaging platform used by businesses to communicate with customers. Messaging can be used to collect and filter data to create targeted messages.

How can you use it?

Use this integration to keep track and manage messages or users. You can add events, notes, create users, manage tags, update companies, send incoming messages and more. Intercom integration will also notify you about news, updates and new customers.


  • Keep track of your business messaging
  • Collect data and manage customers
  • No more switching between apps

Frequently asked questions

What is Intercom?

Intercom is a conversational relationship platform where you can also manage and store data since 2011. 

How can you utilize Intercom integration inside LiveAgent?

By integrating Intercom, you can: respond to your customers from LiveAgent, create users, update companies, add tags, collect data from messaging and improve customer service workflow.

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