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To start using GIPHY in LiveAgent, simply log in to your LiveAgent account.

  • Click configuration
  • Click system and plugins
  • Find the Giphy plugin
  • Click the slider to activate it.

What is GIPHY?

Giphy, styled as GIPHY, is an American online database and search engine that allows users to search for and share short looping videos with no sound, that resemble animated GIF files.

How can you use it?

Bring static conversations to life with animated GIFs. We’ve added the powerful GIF search found on to LiveAgent. GIPHY Search enables you to instantly find the exact GIF you’re looking for and insert it into the body of your ticket.



What is GIPHY integration inside LiveAgent?

If your company's goal is to create original, personalized customer conversations, then GIPHY integration is a way to go. Send gifs when appropriate and create better customer relationships from LiveAgent. 

How can you integrate GIPHY into your LiveAgent?

1. Sign in to your LiveAgent

2. Click on Configurations - System - Plugins - GIPHY

3. Activate the Plugin

4. USE immediately 

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