Flowroute is a leading provider of cloud-based communications and is based in Seattle, Washington. It was established in 2007 and operates globally. The company offers a vast majority of products. LiveAgent has partnered with Flowroute due to the VoIP product they offer. As a result, you can now connect your LiveAgent call center with Flowroute easily.
Flowroute is already a part of LiveAgent, so there are no additional charges for connecting your VoIP number. However, Flowroute operates independently. Thus, the company charges for its services separately.
The first step is to contact Flowroute to get a VoIP number. The second step is the actual integration. Since Flowroute is already a part of LiveAgent, your company only needs to sign in and navigate to Configurations – Call – Numbers – (+ button). After that, search for Flowroute and add the necessary credentials. Save and start using your VoIP immediately.
If you would like to learn more about how call center software works, check out the video down below.
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Flowroute is a cloud-based communications provider that operates since 2007 all around the world.
LiveAgent and Flowroute are partners. Flowroute operates independently, therefore charges accordingly. For more information about their pricing, please visit their website.
VoIP stands for Voice over Internet Protocol. VoIP numbers are similar to regular landline numbers, but VoIP one allows you to make and receive calls through an internet connection. Therefore, you can use different types of devices and keep in touch with your customers 24/7.
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