Partner
What is ClickUp?
ClickUp is a cloud-based collaboration and project management solution made for businesses of all sizes and all kinds of specialization. It offers a variety of powerful features made for task management, such as alerts, task assignments, and statuses.
How can you use ClickUp?
Connected with LiveAgent, you will be able to speed up your workflow by using one solution instead of switching between apps. With ClickUp integration for LiveAgent, you can easily manage and keep track of tasks. If you receive or send an email from LiveAgent, you can convert it into a task in ClickUp with a simple command. Furthermore, you can link tickets into already existing tasks.
While ClickUp integration keeps you informed, LiveAgent will keep track of customer tickets and organize them for you. Prioritizing and ticket management is smooth, no matter how many communication channels you use. If you want to improve your workflow and switch between tabs much less, take advantage of integrations like ClickUp.
Keep track of what’s going on in other tools you use to do your job better and faster. LiveAgent supports over 150 integrations with other software so you can focus on helping your customers.
What are the benefits of ClickUp?
- Manage projects from LiveAgent
- Keep track of tasks in one place
- Collaborate with your colleagues
- Convert emails into tasks
- Link tickets into existing tasks
Looking for a better way to manage customer tickets?
Manage all of your communication channels with LiveAgent's multi-channel ticketing system
Does it cost anything to integrate ClickUp with LiveAgent?
ClickUp and LiveAgent have separate pricing. However, ClickUp also offers a free plan with no charges. LiveAgent offers the integration for free as a part of a plan, so there are no extra charges for integrating ClickUp with LiveAgent.
How to integrate ClickUp with LiveAgent
LiveAgent has a ready plugin for ClickUp integration so the process is very simple. Follow the guide below to see how you can do it on your own.
- To integrate ClickUp, open your LiveAgent and go to Configuration > System > Plugins. Find the ClickUp plugin in the list, click on the activate switch and LiveAgent will restart itself.
- You can then find the active plugin at the top of the list. Click on the Configure cogwheel button and find the API key field. You will be required to input the ClickUp API Key into the field.
- Go to your ClickUp account and go to My Settings > Apps. Find the empty API Token field and click on Generate. Then simply copy and paste the API key into the ClickUp integration API key field in LiveAgent and click on Save.
The integration is finished and you can start managing your tasks while still keeping track of customer tickets. Have a look at our Tour video below to see what else can you do with LiveAgent.
Take your project management to new heights by integrating ClickUp with LiveAgent
Track and prioritize support requests alongside other project tasks, ensuring timely resolution. Improve productivity with centralized communication, task assignment, and progress tracking, all within a unified interface.
Frequently asked questions
What is ClickUp?
ClickUp is a project management tool that offers reminders, goals, calendars, and a lot more to every kind of team.
What are the benefits of integrating ClickUp with LiveAgent?
The benefits are: no need to switch interfaces, emails easily convertible to tasks, link tickets with tasks, manage projects from your LiveAgent.
Is the ClickUp integration with LiveAgent free?
Yes, it's free and there are no additional payments once you have a LiveAgent plan.
Click-to-email is a convenient clickable link that allows businesses to be contacted via email without the need for visitors to manually type a new message or copy-paste email addresses. This tool plays a significant role in improving customer experiences, boosting engagement rates, and increasing revenue. Although some customers may find the links annoying, many businesses use them as part of their email marketing strategy, including real estate, education, automotive, eCommerce, SaaS, and healthcare. LiveAgent's ticketing system and browser extension can help businesses manage email communication to make click-to-email more efficient for their team.
Call buttons are click-to-call buttons that enable website visitors to call your business automatically. Adding call buttons to your website is an excellent way to reduce customer effort, increase customer satisfaction and improve their experience with your business. LiveAgent's call center software provides pre-made call buttons with different alignment options or you can create a custom button using your own HTML code. The call button works by establishing a PC to PC or mobile to PC call, and the support agents answer the call directly inside LiveAgent. Creating and deploying a call button is easy with LiveAgent, with customizations available for button animation, colors, positioning, text, mobile appearance, and hover appearance.
LiveAgent is a customer service software that offers a fully-featured help-desk system. It provides a free trial with no credit card required and can be used in conjunction with other software such as Clockify and WordPress plugins like Formidable Forms. LiveAgent is also an alternative to other similar software such as Crisp. The company is currently building a LiveAgent dashboard for new sign-ups, and interested parties can contact sales for more information.
LiveAgent is a software solution that helps improve the eCommerce website user experience by offering fast live chat and a powerful knowledge base equipped with the WYSIWYG editor. It also converts website visitors into paying customers, provides advice, and helps customers make decisions about buying products from the dashboard. LiveAgent offers a free 14-day trial and integrations with other eCommerce platforms. Additionally, CoreCommerce, a SaaS eCommerce platform since 2001, can be integrated with LiveAgent to add a live chat button to the store, while Prezi offers various forms of customer support, including live chat and social media contacts. LiveAgent now supports integration with popular website builder uKit.
