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To activate your Bigcommerce integration log in to your LiveAgent account.
- Click configuration
- Click system
- Click plugins
- Find Bigcommerce
- Click the slider to activate the plugin.
How to add a live chat button to your Bigcommerce site
- First step is to create and customize a new chat button in your LiveAgent panel (Don’t have a LiveAgent account? Signup here). Copy it’s HTML code (Ctrl+C) to the clipboard.
- In your Bigcommerce admin panel, navigate to Storefront > Footer Scripts and Paste (Ctrl +V) the HTML code anywhere into a blank space of the footer editor. If there already is an existing script in the footer, paste the HTML code underneath the existing script using one empty line as a separator.
- Go to your store webpage, refresh it and your chat button is ready.
What is Bigcommerce?
The #1 eCommerce software solution that gives you everything you need to sell online. Visit the BigCommerce website, try it free and see how they’ve helped thousands sell more.
How can you use it?
Start providing awesome customer support by placing a live chat button on your Bigcommerce store.
Frequently asked questions
What is BigCommerce platform?
BigCommerce is a platform where you can effortlessly create a functioning online store. Bigcommerce provides a variety of functions that help managing e-commerce shops easy even for beginners.
How can you integrate a Bigcommerce website with LiveAgent?
Log in to your LiveAgent account > Navigate to Configuration > System > Plugins. Activate Bigcommerce > Create/Customize a live chat button based on your preferences > Copy HTML code > Paste the code into your Bigcommerce website.
LiveAgent is a customer service software with integrations and 24/7 customer service. It offers a free trial and customizable chat invitations with a variety of predefined styles. Adding a live chat button to a website is crucial for timely assistance and customer satisfaction, while reducing support costs. LiveAgent is a viable option for those looking to switch from Pure Chat. Sales contacts and social media subscription are available for updates and discounts.
Ukit is a website builder that allows users to create business websites with ease. LiveAgent integration enables site owners to add a chat button to their store, which can be customized in LiveAgent's configuration settings. UKit also offers cost-effectiveness, user-friendliness, modern design, and various resources for learning purposes. Quality Unit LLC, the company behind LiveAgent, sends login details to users' mailbox after configuring their account. There please accept their cookies before sending a contact form or starting a chat.
Videos - How To Add Live Chat To Cscart Store
The TEXT discusses the benefits of LiveAgent for businesses and provides a tutorial on how to add live chat to a CS-Cart store. The video explains the process of creating a live chat button and adding it to the store's customer service block. LiveAgent offers features such as real-time support and online reputation management, making it a useful tool for eCommerce stores. The text also includes information on scheduling a demo and contacting LiveAgent through various channels. Cookies must be accepted before using certain features.
