Bigcommerce

How To Integrate Bigcommerce With LiveAgent

Start providing awesome customer support by placing a live chat button on your Bigcommerce store.

What is Bigcommerce?

The #1 ecommerce software solution that gives you everything you need to sell online. Visit BigCommerce website, try it free and see how they’ve helped thousands sell more.

Integrating live chat to Bigcommerce in 3 easy steps

Step 1 – Creating the chat button

First step is to create and customize a new chat button in your LiveAgent panel (Don’t have a LiveAgent account? Signup here). Copy it’s HTML code (Ctrl+C) to the clipboard.

Step 2 – Inserting the chat button code

In your Bigcommerce admin panel, navigate to Storefront > Footer Scripts and Paste (Ctrl +V) the HTML code anywhere into a blank space of the footer editor. If there already is an existing script in the footer, paste the HTML code underneath the existing script using one empty line as a separator.

Step 3 – Finalization

Go to your store webpage, refresh it and your chat button is ready.