Customize or disable any notification sound that is played in LiveAgent. You can choose from existing sounds or upload your own file. Supported formats are mp3, wav, ogg. The maximum file size is 128 MB.

Sound options:
- New call
- New chat
- New message
- New ticket
- Chat connected
- Chat new message
Knowledgebase resources
Customize sound notifications with ease
Tired of the same old notification tone? Change it up. Try it today for free. No credit card required.
LiveAgent monthly product update: July edition
Discover July's LiveAgent updates: advanced spoofing protection, new Help Center, improved chat design & bulk attachment downloads!