
Pre-sale Email Templates
Boost sales and customer loyalty with customizable pre-sale email templates from LiveAgent. Enhance your promotional campaigns to attract new customers and incr...

Learn to craft effective product sales emails with tips on design, tone, and creativity. Access customizable templates for impactful campaigns. Start a free trial with LiveAgent to enhance your sales strategy.
Sales campaigns make it easier to convince potential customers to make purchases. To ensure everything runs smoothly, owners of online stores need to prepare annual sales and promotions ahead of time.
It’s time to face it: sales are not what they used to be. Today, discounts and promotions happen throughout the entire year, especially in the e-commerce sector. As such, sales no longer seem so special to potential clients, and as a result, it’s more and more difficult to persuade customers to make purchases.
Before we get started, we need to make one distinction. Although you can get items at reduced prices throughout the year, conceptually they are not the same as full-blown sales. Here’s how to tell the difference between the two:

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To propose a sensible strategy for sales or specific discounts, you have to circle back to the rest of your marketing plan and ask yourself what you want to achieve. One of the most important elements of a sales promotion campaign is email marketing. Using emails for promotions is theoretically very easy: images of products and info about discounts should do it, right? The reality is not so simple. Every message should be part of a broader strategy of building relationships with your customers. That’s why it’s very important to know how to perfect the design, tone of voice, frequency, and creativity of offers so that they bring the desired results.
We’ve gathered five powerful product sale email templates to help you communicate with potential clients and inform them about your next big sale.
Hello [name],
Our favorite season is here! Starting today, you can enjoy lower prices in our online store.
All our products are listed for cheaper prices, with discounts of up to [X]%!
Here are just a few examples:
| Product | Previous Price | New Price |
|---|---|---|
| [Product 1] | [Price] | [Discounted Price] |
| [Product 2] | [Price] | [Discounted Price] |
| [Product 3] | [Price] | [Discounted Price] |
Click here to check out the offer [link].
Happy shopping!
CHECK OUT THE MOST IRRESISTIBLE OFFERS
Enjoy up to 70% discounts on thousands of products.
The sale is on for:
[W] Days [X] Hours [Y] Minutes [Z] Seconds
BUY NOW [link]
Take an extra [X]% off of items that are already discounted by up to [Y]%
[image]
You have time until [time] on [day of the week] to use your unique code to get an [X]% EXTRA discount off all products, including those with already reduced prices.
Hurry up. Your closet will thank you!
YOUR MAGIC CODE: [promo code]
Thanks for being you! We couldn’t wait any longer so we’re bringing on the sales early! Enjoy up to [X]% off.
Tonight at [time] you will be granted special access to our private online sale. This is a small ’thank you" for being a subscriber of our newsletter or using our mobile app.
[button] ACCESS THE STORE [link]
Hey [Name]
Did you know that you can get a [X]% discount on all items from the [spring/summer/fall/winter] collection on our website this week? Simply use [code] at checkout and your discount will be applied!
[button] SHOP [link]
Many aspects may influence this decision. The first aspect is the duration of the campaign. The second is your domain reputation and previous campaign statistics. And lastly, the feedback from your database. Always listen to your customer's feedback.
As powerful as email marketing is, you should never count on one communication channel alone. Make sure that you plan creative social media posts and leverage social media ads.
Sales promotion emails can be longer than the most simple, informative emails that you send. You're conveying a message, also trying to catch the recipient's attention. Thus, you can use more sales-heavy, descriptive language and present examples– use images and write catchy headlines.
Why not try them alongside our help desk software? Take advantage of our free 30-day trial, no credit card required.

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