Looking for a Zopim alternative?

Discover why LiveAgent is the best Zopim alternative on the market.

✓ No setup fee
✓ Customer service 24/7
✓ No credit card required
✓ Cancel any time

Get Started | 1 month free Watch video

Used by

Home | LP | Zopim alternative

Fed up with your help desk software?

Are you looking for a better live chat software for your business? LiveAgent is the ultimate customer service solution with coverage of all relevant channels, reliable ticket system and a fair price tag.

Whether it’s email, social media, call center, knowledge base or live chat, LiveAgent has got your back every day 24/7.

Start Free Trial

14 or 30 days free trial No Credit Card required

3 reasons why companies switch to LiveAgent

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Save more with LiveAgent

Zopim vs LiveAgent at a glance

Feature	LiveAgent	Zopim
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	✅Yes
Twitter	✅Yes	✅Yes
Instagram	✅Yes	✅Yes
Viber	✅Yes	✅Yes
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	✅Yes
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	✅Yes
Unlimited 24/7 Support	✅Yes	✅Yes

Powerful Zopim alternative

Get one powerful solution for your help desk with LiveAgent.

Besides a powerful live chat, LiveAgent offers you other great tools, over 175 features and more than 40 integrations to help you provide the best possible customer support. All of that for a price that will not ruin your budget.

Fastest live chat

Live chat is one of the most useful tools for customer support agents. It provides a quick connection with customers, straight from your website. Live chat is all about instant communication and therefore it needs to be as fast as possible.

LiveAgent is proud to have the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds.

Get every tool for a great price

A great customer support software doesn’t have to cost you a large amount of money. LiveAgent has three great paid plans that will not ruin your budget. They are packed with tools, features and integrations to provide you with everything you need to support your customers.

See our pricing plans and find out more.

Compare plans

See why companies switch to LiveAgent

Ready for a different solution?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

Have a look at other comparisons

Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.

Related Articles to Zopim alternative

Elevate customer engagement with live chat best practices. Explore tips and strategies for exceptional online interactions.

Mastering live chat best practices for exceptional customer service

Integrating CRM with live chat can boost sales by providing personalized assistance. Post-chat surveys and SLA metrics help gather insights and enhance customer service. Encouraging agents to share expertise and using chatbots sensibly can elevate customer experience. Mobile-friendly chat and ticketing system integration are also essential for efficient support. Live chat best practices have shown success in businesses like Bank of America, Estee Lauder, and Škoda. Implementing these practices with LiveAgent software can enhance customer service easily.

Ticketing software

Explore a selection of ticketing software that are most used on the market. Choose the ideal ticketing tool and raise your customer service to the moon.

Increase your customer satisfaction with LiveAgent and it's built-in customer satisfaction software measurement tool Nicereply.

Be happy with customer satisfaction software

LiveAgent offers robust analytics and reporting capabilities to track service metrics and KPIs, generate various reports, and measure customer satisfaction. It is trusted by over 21,000 businesses worldwide and provides flexible, customizable, and transparent pricing. Customer satisfaction software allows businesses to collect, organize, and manage customer feedback, measure customer satisfaction, and identify unhappy customers. It drives profits and increases the lifetime value of satisfied customers. Measuring customer service satisfaction is critical for success in today's competitive marketplace. LiveAgent's customer service platform is a complex multichannel solution with over 179 features to streamline customer communications and improve satisfaction ratings.

Live chat software

Live chat software is essential for businesses looking to improve customer communication. Options like LiveAgent, Front, and tawk.to offer customizable and affordable solutions with various features to meet different business needs. It's crucial to choose a software that provides reliable customer support and the ability to scale up or down based on business growth. Integrations and collaboration options are also important factors to consider when selecting the best live chat software for a company.