Are you looking for a better live chat software for your business? LiveAgent is the ultimate customer service solution with coverage of all relevant channels, reliable ticket system and a fair price tag.
Whether it’s email, social media, call center, knowledge base or live chat, LiveAgent has got your back every day 24/7.
Over 175 + features to make your work flow easier and more enjoyable.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
LiveAgent increases customer satisfaction & improves conversion rates.
Feature | LiveAgent | Zopim |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ✅Yes |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ✅Yes |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
Live chat is one of the most useful tools for customer support agents. It provides a quick connection with customers, straight from your website. Live chat is all about instant communication and therefore it needs to be as fast as possible.
LiveAgent is proud to have the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds.
A great customer support software doesn’t have to cost you a large amount of money. LiveAgent has three great paid plans that will not ruin your budget. They are packed with tools, features and integrations to provide you with everything you need to support your customers.
See our pricing plans and find out more.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.
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Join our community of happy clients and provide excellent customer support with LiveAgent.
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