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Fed up with your help desk software?

Are you looking for a new way to track customer issues? LiveAgent is the ultimate help desk solution for your business.

A reliable ticket system, coverage of a large number of communication channels, useful features and integrations make LiveAgent the right choice.

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3 reasons why companies switch to LiveAgent

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Increased Productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Jira vs LiveAgent at a glance

Feature	LiveAgent	Jira
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	❌No
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	❌No
Twitter	✅Yes	✅Yes
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Powerful Jira alternative

In case you want to provide support with a different and reliable tool, LiveAgent has got your back. Working as a powerful Jira and even ZenDesk alternative.

LiveAgent broadens your communication via multiple channels such as email, live chat, social media (Facebook, Twitter and Instagram), call center and knowledge base. Why settle for less?

People are getting more social online every day, so it’s important to provide support via social media, not just traditional channels.

LiveAgent is proud to be one of the few help desk solution that cover not just Facebook, Twitter and Instagram but also Viber and WhatsApp. LiveAgent covers a large number of channel, so you don’t have to reach out to them separately. Provide better support with LiveAgent.

Everything for a great price

Get all the best tools and features for a great price. LiveAgent has three fair paid plans that are packed with everything you need to provide better support.

All you have to do is pick the one that suits you the best. See our paid plans and find out more.

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See why companies switch to LiveAgent

Looking for a better helpdesk software?

LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.

Compare us to different software

Curious to see how we measure up to other popular software solutions? Check out our comparison pages and discover all that we have to offer.

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Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.

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The right fit for every business

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