Please follow the step-by-step instructions below to activate your SharpSpring plugin.
- Log in to your Zapier account.
- Click the following link.
- Click Connect these Apps
- Follow the necessary steps. Fill out the required fields such as triggers and desired actions.
What is SharpSpring?
SharpSpring is a marketing automation software that enables marketers to drive more leads, convert more leads to sales, and optimize marketing ROI.
How can you use it?
Syncing LiveAgent and SharpSpring allows you to automatically sync contact information across both platforms.
Frequently asked questions
What are the benefits of using SharpSpring?
The benefits are: customizable, affordable, robust CRM system.
How do you connect LiveAgent with SharpSpring?
Log in to your Zapier account > click on this link. Choose Trigger/Action > Connect and use immediately.
Videos - Liveagent Product Tour
LiveAgent Help is a software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. It offers a native live chat for customer engagement and monitoring of website behavior to convert visitors into paying customers. LiveAgent Help also provides a virtual call center with advanced features such as attended call transfers, unlimited call recordings, and IVR. A customer portal can also be built and customized with a knowledge base and community forums. The platform has been trusted by companies such as NASCAR and Forbes and offers a free trial.
How to use live events to enhance customer service
Live events are crucial for brands as they allow them to connect with their audience and experiment with alternative forms of retail. They provide an opportunity to research what consumers want and tailor output based on first-hand evidence and complaints. Customer service has changed, and effective customer service involves more than processing orders with a smile. The key to success at live events is preparation. Brands should know their products and have marketing materials, exclusive offers, and discount codes to hand. They should also use social media to test new deals before offering them at live events. While live events have many benefits, brands need to be prepared to become customer-facing businesses for the day, or risk harming their reputation.
The integration of Clockify with LiveAgent is simple and straightforward, and LiveAgent offers various resources and integrations for managing customer support teams, such as Zapier and ProjectManager.com. A Help Center Manager in LiveAgent has control over team activities and can efficiently lead and supervise their team. Clockify is a free time tracker app that can improve productivity and profitability, and integrating it with LiveAgent is easy to do. Overall, LiveAgent provides a range of support features and resources for businesses.
Help desk contacts store essential information about customers including name, email, phone number and personal information. Custom contact fields can be created to store specific information. Through LiveAgent’s contacts feature, information such as gender, job position, IP address and browser information can be stored. Building customer profiles with the help desk contacts feature can lead to better customer service, more personalized service and improved customer satisfaction. LiveAgent is a highly recommended solution for managing customer support requests via different channels.